[Resolved] Volkswagen India — vento air conditioning coil

[email protected]

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201007

Date :[protected]
Case no : ccr146253
Vehicle registration no : hr51at0123
Name of the customer : mr. R. D. Sharma
Dealership name : m/s volkswagen ncr east
Dealership location : ghaziabad

The car has been giving serious problems once it neared one lakh kms. The poor quality of product has led to
1. Change of gear cables
2. Change of ac motor twice
3. Change of radiator fan.
4. Change of igniters
5. Change of mounting brackets of shock absorbers

And many more.

This is serious issue of dumping and offloading poor quality of products in india and fooling the indian customers

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Jan 18, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India