Volkswagen — Volkswagen new ameo. High engine noise

Address:

Bangalore, Karnataka, 560068

Hi. I purchased new ameo trendline petrol on oct 20, 2106. Within 1 week of my purchase i had placesd a complain of extreme high engine noise. The showroom sent a technician to test and they told me that since it's a new car we need to drive it for the engine to set. We already own a polo, duster, dzire but none of these have such high engine sound. This vehicle sound is worse than a diesel engine. When i had again complained the service engineer again denied and told us various stories of the car being new. Hence now i have driven almost 9k kms. And te engine wound seem to be even higher. The service centres have just denied and ignored all my issues and hence i am forced to reg this complain. I feel most of your sevice centre are only ignoring the high engine noise and do not want to attend to this engine noise. I wonder why a company like volkswagen especially with this kind of stature is having an engine noise issue and best part is nobody wants to agree and attend to it. Mound appreciate if this can be attended to at the earlies to avoid major issues with my car. You can reach me on my mail id [protected]@takeabreak.in
Thank you.