Volkswagen India Complaints & Reviews

I got my car serviced two weeks back and in the check itself the service centre claimed that they had fully checked and that the car was fine.
In about two weeks time, and my travel is limited to 24 kms a day, one fine monday morning, i find my battery completely drained and that i had to jump start it.
I requested for a technician from vw which was promised and that he shall take the car back to service centre that very same...

Respected sir,
I, fahad shah owner of volkswagen jetta 2016 october model had an issue with my wiper blade... I had pointed out the issue to the service advisor while the 7500 km free check up but he in return said it would not be covered under warranty as it comes under wear and tear. But now came to know that as it is of premium quality nearly costing around 3000 rs, it has 6 months warranty or 10000 km interval.
I hereby...

I never seen such a worst service in my lifetime, i have changed nearly ten cars n each cars run around 80k - 1 lkh kms mostly maruthi, toyota n tata...but this time volkswagen ameo...i took delivery at abra motors nandanam chennai... so many of my frnds advised nt to buy vw cof of servce complts but now i felt sad coz for a winshiled they took ten days to change...i asked so many times before booking the ameo but they told nowadays service...

I left my1 year 3 month old 13000 km recorded cross polo tdi car for the body work at Kun Madras alandur on 28 June 2017 with good running condition apart from some dent at the front door, I received a call from the advisor on 4 July 2017 stating that my car is ready for delivery but due to personal reason I was unable to pick my car.. then on 5th July went to pick my car but it didn't start later on my advisor said that there is a problem...

Sir., we book a Volkswagen car ameo 2 months back but we bought Hundai i20 so we went to showroom of Volkswagen to cancel our booking of ameo car. they do formalities of cancellation but not return the booking amount of car. We again go to showroom and also contact the dealer again and again for returning our money but they always gave some nonsense reasons. Till date they not refund our money and again give nonsense reason....

My car is a Volksgaen Vento Highline TDI. It was working perfectly and all of a sudden the vehicle's engine went down and the vehicle came to halt. It happened on --30/6/2017 at 12 45 AM. It was middle of the night and "luckily" I was only 2 kilometres away from the Volkswagen Thiruvananthapuram Showroom. As there is only one authorised service center for Volkswagen in Thiruvananthapuram I assumed it will be the place to have the "24*7" Roadside...

Sir, 2 days back my vw polo 1.2 tdi confortline did not start. Then it started with white smoke, and coolant get drained/missed. I brought it to nearest authorised service centre, they advised me that egr got failed/leaked. When i asked the reason, they told me that there's no reason. My car is 4.5 year old and its hardy 22000 km covered. Estimate of replacement of egr is around 50000/- rs advised by service centre.

Start from...

Dear concerned

I have a polo cat purchased in aug 2014. On 25jun2017 i have given my car for 2nd servicing of my car which has run approx 30k kms. My car was serviced and given back to me on 26jun2017. On 27jun207 morning when i tried to start my car it did not start. My husband tried to start it however it did not start. I called the service manager and told him the problem. He came to pick my car and took it to the workshop....

Dear team,
This a second time i am raising a complaint for same issue.
When i first raised a complaint in ur website the vw responded and the kpr cars pvt ltd mysore people responded and assured to deliver car by 23rd june. They give new engine num chassis num on 19 july and informed to raise a insurence and take delivery on 24th. 24th july went to take delivery now they are telling car has some issues we sent back.
br...

While I was travelling from ranchi to Vishakhapattnam, I met with an accident, so I came to volkswagen bhubaneswar .I came here around 8:00 am, Now it is 12:00 still the advisor is telling to wait for 2 more hours, I just wanted to know that I need to change my front bumper guard or not, and the coolant is leaking so, what can i do . I am not getting any response. sir, its a request to you please tell them to help me as soon as possible ....

Above subject vehicle is 5.5 years old with 105000 km driving. Sent my vehicle to abra motors chennai to change my roof linings due to quality issue. Having continuous parts failures now they are insisting to change radiator and its parts.

If you could able to check the service track record of my vehicle anyone can understand that vw product is not workable for indian conditions. From 2016

Now more than week...

Polo 2015 bought before 2 years having frequent starting problems related to battery issue. Car has taken to vw service center kerala at phoenix trichur and verified by sevice center that battery is fine, but still the starting problem persist. Need to start the car with another battery jump from parkingwhen not used every 4 days. It is well known fact that the issue with battery is week and needs to be replaced from your end at foc. This...

Dear sir/madam,

I'm dhaval kalathia from ahmedabad and i bought volkswagen (Vw) polo during year 2012. Since 2012 i service my car with authorize service centre automark ahmedabad.

Last week on 14/06/2017 i handover my vehicle for periodic service at automark ahmedabad. This is my fifth periodic maintenance service from this authorized service centre of vw.

As per service adviser of automark...

I have given my car to the body shop of volkswagen one month back and dealership still making an excuses to dont know when they will be able to deliver the car and its my # mind when i bought the volkswagen car in my life. My car is in workshop from 22/05/2017 and they said to deliver it by 10/06/2017 but today its 21/06/2017 and still they say dont know when we will be able to deliver...

Dear sir i have purchased a polo diesel high line car at hubli show room as on july 2015, now it's running kilometers as 24000 only, but battery problem startd and car was not startd wat to do now. When i started my car, it didn't start. I talked to company guys, they told me to change the battery.
An average life of car battery is around 48 months, which is much more than mine
Please give an explanation as to how the battery...

I gave my brother's vehicle passat kl01aw786 in the name of aqeel abdul kharim to service at evm motors trivandrum it was a routine service for one lakh kilometres on this month 14th whatever complaints i have said haven't retrieved. They don't have gear oil or simple parts like door rubber beedings. They gave me 17700 bills at last for what i don't know. I don't know they have capabilities to take care car like volkswagen. Please look into...

Dear, sir / madam

I having vw ameo tdi comfortline toffee brown and the front head light are not working properly and the visiblity during night conditions is very poor, so i inform this problem to the vw service centre in moradabad (Maa shetla automobiles) 244001 india u. P

They says its was an manufacturing defect because the lights are not able to set according to their need.

Due to this issue...

I have polo 1.2 cr comfortline which i purchased in 2012. The clutch system stopped working and was replaced in authorised workshop in may 2016 after 5 months only it again got damaged and again it had to be replaced in nov 2016. Now again it has been damaged and again the workshop people saying that it has to be changed. I am not able to understand how come a clutch system of a company like volkswagon is getting damaged so frequently. It...

Front windshield glass damage without any unusual activity done, according to use this is a vendor issue with your company from were you import the glass, this crack in windshield is happen due to hot inside the car according to use. We have updated the case to sales person, but according to use it need a special involvement to get it shorted, will request you to call the car an investigate the situation. As it is damaging customers experience...

I purchased my vw polo in june 2015 from the moti nagar showroom west delhi. Right from the time of purchase till now i am facing an issue with the bluetooth feature of the music system. I can connect my mobile phone to the car's music system via bluetooth however when i play music there's no sound on the car speakers. Sometimes it works fine but i face this issue at least 7 out of 10 times. I have got this checked at the vw service centre...