Voltas A.C. — Repairing of A.C.

Address:

Jaipur, Rajasthan

I have to informed you that I had purchased A.C. Model No. 1.50 T Voltas 183 Ex.; IDU code 4551539, on dated 09/06/2013. Now, I were facing huge problem i.e. A.C. is not given proper cooling, so I booked complaint on dated 04/06/2015 and then one service engineer came on dated 08/06/2015 and solved the problem at his level. He charged me Rs 3000/- for gas filling, capacitor, one bolt and visiting charges. But after two weeks same problem had occurred. Then again I booked complaint on dated 26/06/2015. Your service engineer came and after checking A.C., he told me that A.C. copper pipe fitting had some minor cracked that’s why gas was leaked from A.C. After that I told him to repair this crack but he replaced whole copper pipe fitting (around 23 feet). He charged me Rs 4600/- on dated 29/06/2015. After some days again I faced this cooling problem so I booked complaint on dated 28/08/2015 then your service engineer came after 2-3 days of my complaint and check A.C. He filled pressure as (nitrogen gas) in inner and outer unit of A.C. After 2-3 days, he came for checking pressure then he told me that pressure leaked from inner unit. So he opened inner unit and take it for repairing and proper checking in workshop on dated 09/09/2015. Next day I got call from workshop that cooling coil of inner unit is crack so we have to replace this, then I told him to replace and fix the problem as soon as possible. Then he assured me that A.C. will be repair within 3-4 days but still I have not received my A.C. and not proper reply from workshop.
I have faced lots of challenges in summer season from last 4 months.
So, look into this matter and solve my problem immediately.

Meenakshi Shah (w/o Chanchal Kumar Shah)
Mob. No.: [protected]