[Resolved]  Voltas — a new 320 litres visi cooler

Address:	Kolkata, West Bengal, 700022
Website:	Voltas

I had purchased a 320 litres visi cooler in the end of March.When the machine arrived it was not functioning, on complaining ur company representative arrived and on checking he said the compressor has a problem and the machine had to be taken to the workshop.It was shocking to hear that a new machine is not functioning and I asked them for a replace which they did not agree.After 10 days the machine comes back telling me the compressor had been replaced.Within 2 days I noticed the cooler was not chilling yet again on a complain ur man comes and gives the verdict that the compressor again got spoiled.Once again the machine goes to the workshop and comes back after 12days.Again my request for a exchange for anew machine was defaultered.Recently a day ago I realised the machine is not chilling, I complained and ur man once again come and checked and said the compressor again has a problem. Now Sir, enough is enough it has become intolerable. Please replace my visi cooler for a new one or else return back my money otherwise I have no option than to go to the CONSUMER FORUM.My current complaint #[protected] .My name:Mr.Bobby Madhok, mobile#[protected].Firm:FOODXPRESS(RACE COURSE GROUND-HASTINGS KOLKATA. PLEASE DO THE NEEDFUL!