[Resolved] Voltas — AC Complaint | |||
Volts AC Installed in CBI office Cochin not work in properly in last three months, complaints has registered more than three times telephonically, but responds from your said and technicians was not attend/support till this date Was this information helpful? | |||
Mar 8, 2022 Complaint marked as Resolved At this time not solved and no responds from your said Voltas customer support has been notified about the posted complaint. | |||
| 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
4439
Pending
132
Resolved
3044
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
I have purchased 2 Voltas ACs Split and Window on 30th Jun 2021, which was now I think my biggest mistake
Please note that i have booked ACs service on 17th March Morning 11.29 am, vide request no is [protected], then i got call from the customer support and they informed that they will try to close the request today itself or latest by 19th March, i said ok no issues.
Then i got below msgs:
1.Dear Customer, Request No [protected] appointment scheduled for[protected]. For assistance call our Helpline [protected] (24x7). - Voltas
2. Request No [protected] assigned to Engg MOHD., Phn [protected]. Share 1229 if satisfied or 0122 i[censored]nsatisfied. For help call [protected]. - Voltas
3. Request No [protected] assigned to Engg MOHD., Phn [protected]. Share 1229 if satisfied or 0122 i[censored]nsatisfied. For help call [protected]. - Voltas
4. Request No [protected] assigned to Engg DEEPAK, Phn [protected]. Share 1229 if satisfied or 0122 i[censored]nsatisfied. For help call [protected]. - Voltas
I have contacted several times to service center on 19th and 20th as well regarding service but every time they inform person will visit shortly, they keep give false information and due this i couldn't go outside home, waiting for them entore day 19th and today i.e 20th march, amd till the time 8.50pm issue not resolved
Sorry to say It is highly disappointment from Voltas Service, if you can't do this please inform will contact some other Local vendors regarding the same, I also register complaint through customer support vide request no:[protected]
Awaiting for appropriate reply from your end
Thanks & Regards
Brijesh Kumar Dhondiyal