[Resolved] Voltas — AC not cooling and Voltas is not taking any action | |||||
I have mailed twice on the Voltas customer complaint email id, but in vain. I had purchased Voltas 5star copper AC in March'17 in Faridabad and since then it is not cooling. The room temperature does not go below 29 at all. I have complained thrice on Voltas call centre. They came to check and told everytime that in summers, temp will not go below 27. If the temp doesn't go below 27 in summers, then for what reason are ACs made? Another thing, the technician broke the blower of AC while examining and then he changed it. Really shows the competence of Voltas technicians. I just want replacement or my money back if in Voltas ACs, the temp. Doesn't go below 27 in summers!!! Was this information helpful? | |||||
Jul 14, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 31, 2017 Voltas Customer Care's response Dear Heena Mendiratta, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Jun 05, 2017 Voltas Customer Care's response Dear Heena Mendiratta, Thanks for sharing requisite details, our team is working on your concern. We will get in touch with you shortly. Regards, Voltas Online Team | |||||
 2 Comments | |||||
Comments
Maine Volta's ka 1.5 ton five star A.C. Hindustan se kharida tha Maine dealer se copper ka ac kharidne ke liye bola tha usne mujhe jhuth bolkar silver ka ac sale kar diya Ab vo ac na to cooling karta h aur sabhi technicians aakar bolte h ki ac mein koi bhi problems nhi agar agar ac mein koi problem nhi h to vo cooling kyu nhi karta mujhe ye product replace karke do ya phir mujhe mere paise refund karo varna main consumer court mein case karne ja raha hu
Voltas Customer Care's response, Jun 6, 2017
Verified Support
Voltas Customer Care's response, Jun 14, 2017
Verified Support
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your concern has been resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.
Regards,
Voltas Online Team