[Resolved] Voltas — AC not cooling effectively

anand_sekhri

Address:

Faridabad, Haryana

I had bought 2 AC's of Voltas (Window 3str 183MX)on 26th March. One of the AC is not working properly since beginning as it is not cooling. Even after repeatedly registering complaints with them, nothing has been done to repair the AC. Insted there technicians come and reply that Voltas ACs cant cool more than this. Now the customer care is not even logging my complaint. On talking with senior executives, they simply keep the phone on hold and then cut the call. Compaint no1 - [protected] complaint no 2- [protected]

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Aug 14, 2020

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Anand Sekhri,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care

anand_sekhri

Contact No - [protected]

ANAND SEKHRI

I have sent a mail to [protected]@gmail.com along with contact no and complaint description.

Hope to hear from you soon.

Br//
ANAND SEKHRI
+91-[protected]