Voltas — AC not working and complaint registered on 6th july 2022 still unattended

Address:

BANK OF MAHARASTRA 134 NAVYUG MARKET GHAZIABAD UP 201001

This is inform you that service against ticket no [protected] and [protected] not done even after one and 1/2 month completed. I lodged my Complaint on 30/06/22 as AC was not working. Voltas service centre at Ghaziabad local representative came on 6th July and informed us regarding non functioning of sensor and later on said compressor issue. The local service centre is totaly defunc and saying components not received so far till 26 th july. Team voltas took up my matter only after I raised this matter to social media.On 28 th july .but now matter is still at no place. I have escalated my issue at varioius platform and email almost 14 times and team confirm that matter will resolved on same day . False promises over phone made by local team headed by asm RAVI Jha and forwarded our call each time. It height of inefficiency and unprofessional behaviour.