[Resolved] Voltas — Ac not working properly after servicing

amrik1987

from Rohtak, Haryana

Aug 30, 2021

Address:

Rs Pura Jammu

Sir
I amrik singh purchase AC of Volta's in 20.06.2020 l opt for IST AC service in the month of April . Your executive Nikhil chowdhary servicing the air conditioner but after that AC is not working properly . Now I again lodge complain to toll free no your executive surjit Singh Rs Pura region confirm me visit and service the AC on Saturday 27.08 .2021 but not visit on that date . They call me Monday today and asking for fee of rs 500/ paid then service of AC intimated they also use harass and abusive language while talking to me
I am your customer from last 6 year using your product since2015 it is my second AC product from your company and I have no issue before this but this time your executive at Rs Pura are not professional they demanding money without checking and visiting for service and not properly service the AC as it is free service by company .

I hope you will look up the issuse and resolve as early as possible . So I will not require to looking for another forum .I will be highly thankful to you for your necessary action

Was this information helpful?

No (0)

Yes (0)

Oct 4, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2021

Voltas Customer Care's response Dear Amrik,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team