[Resolved]  Voltas — Against voltas service for a refrigerator

This is in reference to customer request number [protected]. A complain was lodged and service engineer after visiting identified the pcv box of compressor of voltas refrigerator wasnt working. he said on spot it would be ordered. And no further information was shared .only after repeated phone call to engineer and saibaba refrigeration the order could be placed as incharge of saibaba refrigeration refused to place order citing various reasons. Finally the order was placed . But saibaba refrigeration is perhaps in no mood to entertain customers problem, so he is not answering the calls and on answering he has to say he doesn't know when the order will reach station, same with Asm ২ Mr Debobrata Biswas after three days he couldn be reached on phone, and after initial ignoring the problem, after threatning to take the matter to next level he assured of sorting out the problem
The request is from a senior citizen and it has been more than ten days in this scorching summer refrigerator is out of service and thanks to voltas service