Voltas — Air Condition

I purchased Voltas AC on 12th March 2023. It was installed on 18th March.
I found some malfunctioning in one of the ACs. Hence I launched complaint on 20th of March to Voltas Service Center.
Today, I received call from Technician and when I told him address, he said that the area in address is not coming under him.
I purchased AC from Vijay Sales. I am sure they must have conveyed the details to Voltas. However, Voltas systems are not updated with latest information till now.
This is delaying the service.
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Voltas customer support has been notified about the posted complaint.
Complaint comments 

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Dear Abhay,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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