[Resolved]  Voltas — Air-conditioner absolutely waste and after sales services even more messed up

Address:Kochi kerala

My name is Arham, I'm from Kochi, Kerala and I have a Voltas AC and in one year after I purchased your product I started facing issues and I have contacted the Voltas customer care thousands of times and everytime they came they took a service fee + GST and told me they will call back and arrange for servicing but I have not once received any help. The AC has stopped cooling ever since and I have had the ultimate worst experience with your product and absolutely dissatisfied and now it has been around 5 years since I purchased the AC and my life has become a living hell by wasting Rs 45, 000 on your AC with such pathetic sales and service after sales, I have obviously recommended my friends and family to never buy Voltas product and I'm so fed up with the destroyed AC that

I am planning to complain regarding your product on the consumer forum and also regarding the pathetic after sale service in Kochi, Kerala. I have lost thousands of rupess in refilling gas and just the service person visit and them failing to make the gas leakage problem fine.

I will soon register a complaint with the official comsumer forum website by the Government of India and you will surely have to look after sucj damage and pathetic service.

To avoid unwanted mishaps I would like to tell you for one last time to repair or replace my AC and solve my issue else I will have to take severe steps.
Expect you to contact within 24hrs
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Aug 1, 2022
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2022
Voltas Customer Care's response
Dear Arham,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team
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