[Resolved] Voltas — Air conditioner

Adithyabeeram

from Mumbai, Maharashtra

Mar 19, 2022

Address:

4-72 Achampet 509375

I have purchased a tata voltas 1 ton Ac in march 2021 from croma karmanghat hyderabad,

they have sent a fault one and then they delivered new one after long long time, even that was installed in a wrong way, new technician came up and fixed it after long escalation, they took entire summer to fix that.

I have booked an appointment for service on[protected], I have chased them so many times no proper response finally they closed the ticket simply saying no one at home, When I called the guy and asked that I got this message and where are you, He told sorry sir I have not came to service and hung up call on my face

terrible service Tata Voltas

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Apr 23, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2022

Voltas Customer Care's response Dear Customer(Adithyabeeram),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team