[Resolved] Voltas — air conditioner repair

Shreyasingh36

from Mumbai, Maharashtra

Address:

Lucknow, Uttar Pradesh, 226002

We have made a complaints in the company regarding the replacement of the ac outdoor fan but the unprofessional behaviour of the company's employees they are not taking action against it. As it has been more than 15-20 days.
Highly disappointed with their customer services. I expected a good customer value.
I need to get it repaired as soon as possible.

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Aug 5, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Voltas Customer Care's response Dear Shreya,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Jul 02, 2019

Updated by Shreyasingh36 I have mailed you the detail at the prescribed mail kindly look at it and take the action asap.

Verified Support

Jul 02, 2019

Voltas Customer Care's response Dear Shreya,

Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Voltas Online Team

Jul 03, 2019

Updated by Shreyasingh36 I need a particular date till when my Ac will get repaired?

Verified Support

Jul 03, 2019

Voltas Customer Care's response Dear Shreya,

We assure you our team is constantly working on your concern and will share the update at the earliest. Request for your patience in the interim.

Regards,
Voltas Online Team

Verified Support

Sep 24, 2019

Voltas Customer Care's response Dear Shreya,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team