[Resolved] Voltas — Amc for voltas 1.5 ton window ac model 18524 | |||
I purchased this product under 1+4 years warranty under Code No [protected].This product is under extended warranty of 4 years for replacement of parts. I have taken 3 years Comprehensive warranty for 3 years after expiry of first year @ Rs 2061.00 inclusive of service tax per year, I have been told that the AMC charges for both the type of AC units are same i.e., one with only 1 year warranty & the other with +4 year warranty although services being provided differs as under 1.With one year plain warranty- Gas filling, transportation including free replacement of parts. 2. With+4 year Warranty - only gas filling & transportation where as replacement of parts is already covered. It is thus not logical to charge the same amount for AMC in both categories, requires your examination & rectification . Hope you will consider it from consumers point of view & satisfy me in this regards Thanks V.K.Saxena. Ret. Chief ENgineer/Railways Was this information helpful? | |||
Nov 28, 2016 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 28, 2016 Voltas Customer Care's response Dear Aashman, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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