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[Resolved]  Voltas — asking transportation charges for warranty service

Hi,
My name is Ajmeri Begum my AC compressor is in warranty .Service center SR international voltas service center want money to transport the outdoor to their work shop .When My compressor is in warranty why would I pay Transportation charges. It the company responsibility to fix the issue as the compressor is in warranty. I request voltas to revoke my transportation charges, Else I have to file complain against voltas in consumer court and forum.
SR number is [protected]
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Apr 17, 2018
Complaint marked as Resolved 
Mar 08, 2018

Complaint Status

Voltas customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2018
Voltas Customer Care's response
Dear Javed,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Mar 17, 2018
Voltas Customer Care's response
Dear Javed,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to contact us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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