[Resolved] Voltas — asking transportation charges for warranty service

 
1 Review
 javed hossain on Mar 7, 2018
Hi,
My name is Ajmeri Begum my AC compressor is in warranty .Service center SR international voltas service center want money to transport the outdoor to their work shop .When My compressor is in warranty why would I pay Transportation charges. It the company responsibility to fix the issue as the compressor is in warranty. I request voltas to revoke my transportation charges, Else I have to file complain against voltas in consumer court and forum.
SR number is [protected]
Complaint marked as Resolved Apr 17, 2018

Complaint Status


[Mar 08, 2018] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, Mar 08, 2018
Dear Javed,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Verified Support
Voltas Customer Care's response, Mar 17, 2018
Dear Javed,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to contact us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Complaint comments  Add a Comment     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    40%
    Complaints
    2179
    Pending
    889
    Resolved
    641
    phone
    +91 22 6665 6666
    +91 22 6665 6333
    location
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    Voltas - asking transportation charges for warranty service