[Resolved] Voltas — asking transportation charges for warranty service

javed hossain

from Beldanga, West Bengal

Address:	Kolkata, West Bengal, 700039
Website:	www.voltas.com

Hi,
My name is Ajmeri Begum my AC compressor is in warranty .Service center SR international voltas service center want money to transport the outdoor to their work shop .When My compressor is in warranty why would I pay Transportation charges. It the company responsibility to fix the issue as the compressor is in warranty. I request voltas to revoke my transportation charges, Else I have to file complain against voltas in consumer court and forum.
SR number is [protected]

Was this information helpful?

No (0)

Yes (0)

Apr 17, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

Voltas Customer Care's response Dear Javed,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Mar 17, 2018

Voltas Customer Care's response Dear Javed,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to contact us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team