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Voltas Complaints & Reviews

3.6
Updated: Jan 6, 2026
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Voltas reviews & complaints page 33

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D
dutyofficer
Mar 8, 2022
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AC Complaint

Address: CBI Complex, Kathrikadavu, Kaloor. PO., CBI office/ Pullepady Bridge
Website: [email protected]

Volts AC Installed in CBI office Cochin not work in properly in last three months, complaints has registered more than three times telephonically, but responds from your said and technicians was not attend/support till this date...
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Byni
from Chittoor, Andhra Pradesh
Mar 2, 2022
Nov 1, 2023
This thread was updated on Nov 1, 2023
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I purchased voltas beko refrigerator last year..i have complained that cooling is not sufficient to customer care...one person has been allotted for service...but he gives me a call
..but never attended home..i am completely fed up in calling them...still my refrigerator is under warranty...no one is attending me to check what's the problem with my refrigerator...please help me in this regard
Voltas customer support has been notified about the posted complaint.
Mar 02, 2022
Updated by Byni
Am residing in Karmanghat, Hyderabad
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    A
    ashish_adx
    from Pune, Maharashtra
    Mar 2, 2022
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    Split AC Outdoor unit coil and gas leakage problem.

    Address: Pune

    I bought voltas 1.2 ton split AC in April 2016.
    It was all working fine.
    Suddenly in April 2021 when I called the team for maintenance they said there is problem in the coil of the outdoor unit and this is causing gas leakage and the AC wont cool enough. I want to know how can there be a problem in the outdoor unit coil when there is no human interference or physical handling..
    Now if I want to repair its costing me around...
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    krishn200
    Mar 1, 2022
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    Resolved

    Address: Chennai

    Toll free is not working . After we enter the language selection option correctly it says thats it Invalid option.
    Totally useless
    Apr 5, 2022
    Complaint marked as Resolved 
    Voltas customer support has been notified about the posted complaint.
    Verified Support
    Mar 04, 2022
    Voltas Customer Care's response
    Dear Customer,

    We request you to elaborate more on your remarks along with complaint number or registered contact number so that we can assist you further.

    Regards,
    Voltas Online Team
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      A
      Anita P. Sharma
      from Malvan, Maharashtra
      Feb 24, 2022
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      Address: Ambernath

      I have purchased Voltas 1.5 Ton Window AC from amazon.in on 16/05/2018 with 5 yrs. comprehensive extended warranty as a special offer going on that perticular time and this extended warranty was registered on voltas web site on 18/05/2018 and submitted successfully.
      I have avail 2 free service and after that due to Covid pandemic no service was available and We didn't take any further services.
      Now I registered my complaint regarding error notice on display and asking for my free service under extended warranty but your authorised service centre is asking for warranty proof which you are not provided although it's registered on your website which I confirmed from your customer care number.
      Please help me to get my warranty card or confirmation through email so I can avail my free service.
      Dr.P.Lal ([protected]@hotmail.com)
      Mar 2, 2022
      Complaint marked as Resolved 
      Voltas service manager called me and promise to resolve my issue after confirmation of warranty details which is registered on voltas web site at the time of AC purchased. After confirmation I got the mail for activation of my 5yrs.comprehensive extended warranty.
      Voltas customer support has been notified about the posted complaint.
      Verified Support
      Feb 26, 2022
      Voltas Customer Care's response
      Dear Anita,

      We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

      Regards,
      Voltas Online Team
      Verified Support
      Mar 01, 2022
      Voltas Customer Care's response
      Dear Anita,

      Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

      Regards,
      Voltas Online Team
      Mar 02, 2022
      Updated by Anita P. Sharma
      Complaint resolved.
      Warranty activated by Voltas.
      Thanks
      Dr.P.Lal
      Verified Support
      Mar 03, 2022
      Voltas Customer Care's response
      Dear Anita,

      We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

      Regards,
      Voltas Online Team
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        V
        vggops
        Feb 16, 2022
        Resolved
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        Resolved

        Address: ONO14A NNO18, ERIKARAI STREET - ADAMBAKKAM

        On 29th sep ui id[protected] account of -to voltas limited i had paid for amc for 2 split AC. this was initiated by one mr Arun [protected]. From that date no receipt of payment has been shared nor any technician visited to service the acs. i have been calling for over 2 times a day and ther is no response.

        my contact no [protected]
        Apr 2, 2022
        Complaint marked as Resolved 
        Voltas customer support has been notified about the posted complaint.
        Verified Support
        Feb 19, 2022
        Voltas Customer Care's response
        Dear Customer(vggops),

        Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

        Regards,
        Voltas Online Team
        Verified Support
        Mar 02, 2022
        Voltas Customer Care's response
        Dear Customer(vggops),

        Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further. 

        Regards,
        Voltas Online Team
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          J
          Jesu raj L
          Feb 12, 2022
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          I was charged 2200 rs for gas filling.filling done 30%.
          I doubt I was charged more for gas filling.
          Apart from that 750 rs for service and 210 rs for drain pipe replacement also given.
          Voltas customer support has been notified about the posted complaint.
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            G
            Ganapathy Lakshmanan
            Feb 6, 2022
            Resolved
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            Resolved

            My water dispenser leaks from day 1...every 2-3 months there is a leakage and my room will be filled with water lots of problems from day 1 of buying it..service person comes and just tight the screws and goes..but nothing changes same problem persists..need a replace
            Mar 10, 2022
            Complaint marked as Resolved 
            Voltas customer support has been notified about the posted complaint.
            Verified Support
            Feb 07, 2022
            Voltas Customer Care's response
            Dear Customer(Ganapathy Lakshmanan),

            We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

            Regards,
            Voltas Online Team
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              P
              P V Rajesh
              Jan 21, 2022
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              Resolved

              Address: Puthenveedu, Muhamma, Alappuzha, Kerala -688525

              Reference Air con complaint registration No: [protected] // Registered mob : [protected]
              My Voltas 1.5 Ton A/c have been identified with a complaint recently and have been registered on 26/12/2021.
              Basis Above Voltas service technician attended and advised to replace PCB of out door Unit and the same has been ordered. Kindly update the status.
              FYG, Complaint registration form and Purchase bill copy attached here with.
              Please note the subject A/c is used only max 15 days and 8 hours/day.
              Request for urgent attention of the Voltas service technician with spare parts.
              Apr 8, 2022
              Complaint marked as Resolved 
              Voltas customer support has been notified about the posted complaint.
              Verified Support
              Jan 24, 2022
              Voltas Customer Care's response
              Dear Rajesh,

              Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

              Regards,
              Voltas Online Team
              Jan 25, 2022
              Updated by P V Rajesh
              Still awaiting for solutions for the above complaint.
              Verified Support
              Jan 27, 2022
              Voltas Customer Care's response
              Dear Rajesh,

              We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

              Regards,
              Voltas Online Team
              Feb 14, 2022
              Updated by P V Rajesh
              Still awaiting for solutions for the above complaint even after paying advance payment of Rs.5000/- on 01 Feb 2022...Looks like Voltas doesn't have any interest for rectification of faults and complaints
              Verified Support
              Mar 04, 2022
              Voltas Customer Care's response
              Dear Rajesh,

              We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

              Regards,
              Voltas Online Team
              Still awaiting for solutions for the above complaint even after paying advance payment of Rs.5000/- on 01 Feb 2022...Looks like Voltas doesn't have any interest for rectification of faults and complaints
              Voltas Customer Care's response, Mar 1, 2022
              Verified Support
              Dear Rajesh,

              Sorry for the delay. Please allow us some more time, we'll share relevant updates with you soon.

              Regards,
              Voltas Online Team
              lease consider this as the Reminder 5 & Final Call
              [protected][protected][protected][protected]
              TO
              CUSTOMER CARE
              VOLTAS

              REFER TO THE TELECONVERSATION LAST WEEK UNDERSTOOD THAT THE SPARE PART OF THE
              SAME IS NOT AVAILABLE AND VOLTAS CAN'T REPLACE THE FAULTY SPARE.
              HENCE I REQUEST TO CANCEL THE SPARE PART ORDERED AND REQUEST TO REIMBURSE
              THE ADVANCE MONEY PAID. (Rs.5, 000/-).
              I WILL LOOK FOR SOME 3RD PARTY TO REPAIR THE SAME
              MANY THANKS FOR YOUR VALUABLE SERVICE

              AWAITING

              THANKS

              Rajesh P V
              [protected]
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                Ramesh P Ramakrishnan
                Jan 21, 2022
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                Remote not working
                Voltas customer support has been notified about the posted complaint.
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                  M
                  masrat-15
                  Jan 11, 2022
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                  Resolved

                  Address: Mira Road

                  I purchase 1 Ton split Voltas AC from Tata Cliq on 1 Jan2022,
                  installation person on 7 Jan 2022, he told me that installation charges will be
                  5000/-, the basic installation charges is 999+18GST, then 4000 extra i have to pay, then Why is voltas charges 999+18 for Basic Charges? for
                  is it come kind of loot
                  Feb 19, 2022
                  Complaint marked as Resolved 
                  Voltas customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 13, 2022
                  Voltas Customer Care's response
                  Dear Customer(masrat-15),

                  We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

                  Regards,
                  Voltas Online Team
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                    S
                    Sanhita Ganguly
                    Jan 8, 2022
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                    Address: Howrah Dasnagar, cti

                    We bought two ac around 7-8 months ago.. My husband tried call them n asked for servicing. Every time they said they will come but nobody ever appeared. We are not able do our ac servicing.
                    Voltas customer support has been notified about the posted complaint.
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                      D
                      Deepali Kantharia
                      Jan 3, 2022
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                      Resolved

                      Address: E-1, Dom's Park, Phase I, Behind St Thomas Church, Suyog Nagar, Stella Vasai West, 401202-Maharashtra

                      As recommended by the Voltas Executive we bought a stabilizer with the AC, however there is continuous problem in the AC. The customer care is pathetic, they talk rudely and shouts on the customer. They have changed my stabilizer one and compressor once, still the problem persists. Going with the brand name I bought this product but the service is pathetic and will not buy anything ever in future and will suggest everyone the same in my circle. PATHETIC PRODUCT AND SPECIALLY PATHETIC CUSTOMER SERVICE. My issue has not been resolved. I will file a consumer complaints.
                      Feb 5, 2022
                      Complaint marked as Resolved 
                      Voltas customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 04, 2022
                      Voltas Customer Care's response
                      Dear Deepali,

                      We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

                      Regards,
                      Voltas Online Team
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                        Lokesh3100
                        from JALGAON, Maharashtra
                        Jan 3, 2022
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                        A text message caught my attention a few days back mentioning that " Service has been done 90 days before"... Similar message I received on 16 November. No one was here to do the service of the product (AC) . Why am I receiving such messages?
                        Voltas customer support has been notified about the posted complaint.
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                          vkrakesh
                          Dec 13, 2021
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                          Resolved

                          Address: Vasco Da Gama, Goa

                          Dear Sir/Madam,
                          I have purchased Voltas invertor Split AC in Apr 2018 from Chennai and now I have relocated to Vasco, Goa. I have observed the compressor oil leakage from my outdoor unit and registered my complain to customer care. I did not keep the copy of purchased bill as I was told by shop keeper that Voltas waranty can be claimed since all the product of voltas are registered online and by seeing the serial no of product voltas service center gets all the details and waranty can be covered anywhere in India. Now customer care represntatives are asking purchase bill which I m not having. Request send the suitable represntative and check the purchase date online to provide warantt support.
                          Regards
                          Feb 4, 2022
                          Complaint marked as Resolved 
                          Voltas customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 16, 2021
                          Voltas Customer Care's response
                          Dear Customer(vkrakesh),

                          We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

                          Regards,
                          Voltas Online Team
                          Dec 17, 2021
                          Updated by vkrakesh
                          The SR number registered witb service center is [protected].
                          Presently, I am residing in Vasco da Gama, Goa and PIN no of my area is 403711. My contact no is [protected] with alternate nonis [protected].
                          Request early resolution of my complain.
                          Regards
                          Rakesh
                          Verified Support
                          Dec 20, 2021
                          Voltas Customer Care's response
                          Dear Customer(vkrakesh),

                          Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

                          Regards,
                          Voltas Online Team
                          Verified Support
                          Dec 29, 2021
                          Voltas Customer Care's response
                          Dear Customer(vkrakesh), ,

                          We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

                          Regards,
                          Voltas Online Team
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                            raniwala
                            from Jaipur, Rajasthan
                            Dec 10, 2021
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                            Address: 11 Vasundhara colony tonk road behind big bazaar jaiour

                            My water cooler has line coked from the discharge point, water gars accumulated in water tray
                            Voltas customer support has been notified about the posted complaint.
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                              raseenanewway
                              from Malappuram, Kerala
                              Dec 6, 2021
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                              Address: archana nivas edavannappar 9061462546 8547476140

                              Cooling issue refitting
                              Voltas customer support has been notified about the posted complaint.
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                                sri kalapurna ribbons
                                from Chennai, Tamil Nadu
                                Dec 3, 2021
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                                Address: kossapur , chennai

                                There's water leakage from the bottom of the machine, one of the nozzles isn't functioning.
                                Voltas customer support has been notified about the posted complaint.
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                                  vipuloza123
                                  Nov 28, 2021
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                                  In volts AC shutter is not closse
                                  Voltas customer support has been notified about the posted complaint.
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                                    atharva2017
                                    from Pune, Maharashtra
                                    Nov 25, 2021
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                                    Address: Lane no. 5 kawade nagar, new sangavi, Pune

                                    I had bought your smart automatic washing machine, it's laying on my home from 4 day no one come for demo and not given proper solution even customer care department and engineer department they avoided us so o had return that product and next time I will not purches any your product becouse you service is very very poor.
                                    Voltas customer support has been notified about the posted complaint.
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