Voltas Complaints & Reviews

My water dispenser leaks from day 1...every 2-3 months there is a leakage and my room will be filled with water lots of problems from day 1 of buying it..service person comes and just tight the screws and goes..but nothing changes same problem persists..need a replace

Mar 10, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

Voltas Customer Care's response Dear Customer(Ganapathy Lakshmanan),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Puthenveedu, Muhamma, Alappuzha, Kerala -688525

Reference Air con complaint registration No: [protected] // Registered mob : [protected]
My Voltas 1.5 Ton A/c have been identified with a complaint recently and have been registered on 26/12/2021.
Basis Above Voltas service technician attended and advised to replace PCB of out door Unit and the same has been ordered. Kindly update the status.
FYG, Complaint registration form and Purchase bill copy attached here with.
Please note the subject A/c is used only max 15 days and 8 hours/day.
Request for urgent attention of the Voltas service technician with spare parts.

+3 photos

Apr 8, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2022

Voltas Customer Care's response Dear Rajesh,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Jan 25, 2022

Updated by P V Rajesh Still awaiting for solutions for the above complaint.

Verified Support

Jan 27, 2022

Voltas Customer Care's response Dear Rajesh,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team

Feb 14, 2022

Updated by P V Rajesh Still awaiting for solutions for the above complaint even after paying advance payment of Rs.5000/- on 01 Feb 2022...Looks like Voltas doesn't have any interest for rectification of faults and complaints

Verified Support

Mar 04, 2022

Voltas Customer Care's response Dear Rajesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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P

P V Rajesh

Feb 28, 2022

Still awaiting for solutions for the above complaint even after paying advance payment of Rs.5000/- on 01 Feb 2022...Looks like Voltas doesn't have any interest for rectification of faults and complaints

Reference Air con complaint registration No: 21122603865 // Registered mob : 9995374246 - Comment #3964995 - Image #0

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Voltas Customer Care's response, Mar 1, 2022

Verified Support

Dear Rajesh,

Sorry for the delay. Please allow us some more time, we'll share relevant updates with you soon.

Regards,
Voltas Online Team

P

P V Rajesh

Mar 18, 2022

lease consider this as the Reminder 5 & Final Call
[protected][protected][protected][protected]
TO
CUSTOMER CARE
VOLTAS

REFER TO THE TELECONVERSATION LAST WEEK UNDERSTOOD THAT THE SPARE PART OF THE
SAME IS NOT AVAILABLE AND VOLTAS CAN'T REPLACE THE FAULTY SPARE.
HENCE I REQUEST TO CANCEL THE SPARE PART ORDERED AND REQUEST TO REIMBURSE
THE ADVANCE MONEY PAID. (Rs.5, 000/-).
I WILL LOOK FOR SOME 3RD PARTY TO REPAIR THE SAME
MANY THANKS FOR YOUR VALUABLE SERVICE

AWAITING

THANKS

Rajesh P V
[protected]

Reference Air con complaint registration No: 21122603865 // Registered mob : 9995374246 - Comment #3973903 - Image #0

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Remote not working

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Address: Mira Road

I purchase 1 Ton split Voltas AC from Tata Cliq on 1 Jan2022,
installation person on 7 Jan 2022, he told me that installation charges will be
5000/-, the basic installation charges is 999+18GST, then 4000 extra i have to pay, then Why is voltas charges 999+18 for Basic Charges? for
is it come kind of loot

Feb 19, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2022

Voltas Customer Care's response Dear Customer(masrat-15),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Howrah Dasnagar, cti

We bought two ac around 7-8 months ago.. My husband tried call them n asked for servicing. Every time they said they will come but nobody ever appeared. We are not able do our ac servicing.

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Address: E-1, Dom's Park, Phase I, Behind St Thomas Church, Suyog Nagar, Stella Vasai West, 401202-Maharashtra

As recommended by the Voltas Executive we bought a stabilizer with the AC, however there is continuous problem in the AC. The customer care is pathetic, they talk rudely and shouts on the customer. They have changed my stabilizer one and compressor once, still the problem persists. Going with the brand name I bought this product but the service is pathetic and will not buy anything ever in future and will suggest everyone the same in my circle. PATHETIC PRODUCT AND SPECIALLY PATHETIC CUSTOMER SERVICE. My issue has not been resolved. I will file a consumer complaints.

Feb 5, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2022

Voltas Customer Care's response Dear Deepali,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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A text message caught my attention a few days back mentioning that " Service has been done 90 days before"... Similar message I received on 16 November. No one was here to do the service of the product (AC) . Why am I receiving such messages?

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Address: Vasco Da Gama, Goa

Dear Sir/Madam,
I have purchased Voltas invertor Split AC in Apr 2018 from Chennai and now I have relocated to Vasco, Goa. I have observed the compressor oil leakage from my outdoor unit and registered my complain to customer care. I did not keep the copy of purchased bill as I was told by shop keeper that Voltas waranty can be claimed since all the product of voltas are registered online and by seeing the serial no of product voltas service center gets all the details and waranty can be covered anywhere in India. Now customer care represntatives are asking purchase bill which I m not having. Request send the suitable represntative and check the purchase date online to provide warantt support.
Regards

Feb 4, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2021

Voltas Customer Care's response Dear Customer(vkrakesh),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Dec 17, 2021

Updated by vkrakesh The SR number registered witb service center is [protected].
Presently, I am residing in Vasco da Gama, Goa and PIN no of my area is 403711. My contact no is [protected] with alternate nonis [protected].
Request early resolution of my complain.
Regards
Rakesh

Verified Support

Dec 20, 2021

Voltas Customer Care's response Dear Customer(vkrakesh),

Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Dec 29, 2021

Voltas Customer Care's response Dear Customer(vkrakesh), ,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Address: 11 Vasundhara colony tonk road behind big bazaar jaiour

My water cooler has line coked from the discharge point, water gars accumulated in water tray

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Address: archana nivas edavannappar 9061462546 8547476140

Cooling issue refitting

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Address: kossapur , chennai

There's water leakage from the bottom of the machine, one of the nozzles isn't functioning.

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In volts AC shutter is not closse

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Address: Lane no. 5 kawade nagar, new sangavi, Pune

I had bought your smart automatic washing machine, it's laying on my home from 4 day no one come for demo and not given proper solution even customer care department and engineer department they avoided us so o had return that product and next time I will not purches any your product becouse you service is very very poor.

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Address: Mohan Nagar, Puducherry

I regret to inform that one Voltas AC 1.5 Ton SAV 184V SZS Floral Inverter was purchased from M/s. M/s. Sathya Agencies (P) Ltd., J.N. Street, Puducherry on 26.03.2020. At the time of purchase, the sales representative of the show room has informed that the AC will be serviced by the Voltas service Engineer after 6 months from the date of installations.

2. It is further to inform that while contacted to the Service Centre over...

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Hello sir/mam,
I have purchased 2 ac from voltas and one of my ac is not working properly, i am calling voltas customer care from past 2 months since october 6 2021 but they are saying the same thing every day that their servicing team will contact you soon and i have't received any call or message from their servicing team.
My latest service request no: [protected]
Voltas team not open my service request and without resolution my AC problem they close all my request and when i call back them they reopens it.
So I request to you please try to resolve my issue as soon as possible.

+1 photos

Jan 2, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2021

Voltas Customer Care's response Dear Vishnu,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Dec 01, 2021

Voltas Customer Care's response Dear Vishnu,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team

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Address: Ashiyana colony hapur road meerut

Washing machine is making a lot of noise...

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Address: H. No. 293, Ashiyana colony hapur road meerut

Washing machine is making a lot of noise.

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Address: Vasna, Ahmedabad

Hello sir/mam,
I have purchased an ac from voltas in 2019, and my compressor not working properly, i am calling voltas customer care from past 5-6 days but they are saying the same thing every day that their servicing team will contact you soon but its around 1 week i have't received any call or message from their servicing team.
My service request no: [protected]
Voltas team not open my service request and without resolution my AC problem they close request.
So I request to you please reopen my request and try to resolve my issue as soon as possible.

Jan 1, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2021

Voltas Customer Care's response Dear Akshay,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Dec 01, 2021

Voltas Customer Care's response Dear Akshay,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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I have purchased Voltas 1.5 ton split AC last month, now the swing is not closing and working properly. I don't know how this can occur for the new product which brought last month.

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Address: Flat B5 , Aparjitha enclave, Balsamudram, Hanamkonda, 506001

I have registered a complaint on 10 th of October (id: [protected])as my Tata voltas Air conditioner brought 2 months ago was not working properly. The people from the customer care service told that it will be resolved in 2 days but the technicians are not at all responding and the problem with my AC was not yet responsible. This is very irresponsible and not at at all expected from Voltas service

Dec 7, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2021

Voltas Customer Care's response Dear Shashikanth,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Nov 06, 2021

Voltas Customer Care's response Dear Shashikanth,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

Voltas Complaints & Reviews

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Voltas reviews & complaints page 33

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Reference Air con complaint registration No: 21122603865 // Registered mob : 9995374246

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Remote

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Ac installation charges

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Servicing

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Split Air Conditioner

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AC

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Split inverter AC

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Water cooler

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Ac

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Voltas water dispenser

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Shutter not close

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Very poor services

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Not provided first free service for more than 8 months

Air Conditioner

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Washing machine

Washing machine

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AC cooling not working

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Split AC Swing is not working

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Air condition not working complaint registered 15 days back technician not responding

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