Voltas Complaints & Reviews

Paras barbhaya
10:21 AM (0 minutes ago)
to servicehead

Respected Sir/Madam,

I would like to lodge a complaint regarding the poor product /service quality of Voltas 1.5 Ton 3 Star Split AC (Copper, 183DZZ, White). I am writing this letter to extreme displeasure at the faulty products and high cost of service by Voltas. I have purchased this ac on 17th April 2019 and I have done regular service and gas filling of my product but not able to understand how poor-quality product volta's manufacturing is, that it has got a problem just last year and now this time. Such a poor quality .

I have lodged a complaint Number [protected] at volta's care for low cooling, one engineer has visited my home and there is some low pressure of cooling gas. He was not able to rectify the problem and later he asked to pay me for gas charges. I agreed to fill up the gas by paying high amounts but afterword’s someone from volta’s team called and conveyed that I Have done worked outside, however I haven’t done any work from outside. This is the worst experience in my life where the intentions of voltas to avoid fixing the problems and providing non genuine reasons. After many follow ups nobody is fixing the problem.

Also, the customer care team and local service provider called me and conveyed different things which contradicted itself. I am recording for all calls which can be shared as per request.

Now the question arises what product quality and durability of volta’s ac is. How can we trust such a big brand for such poor quality of product and extremely bad service? This is extremely disappointing

Need your prompt response on this. Since the ac compressor is still under warranty, I would either like to get the product repaired or replaced. Looking forward to an immediate resolution later by today.

Here are all the basic details of the product and its purchase:

Ø Date of purchase: 17th April 2019.

Ø Name of the Product: Voltas 1.5 Ton 3 Star Split AC (Copper, 183DZZ, White)

Ø Mode of Payment: Online

Ø Warranty time assured: 5year for ac compressor

Dear Voltas team,

As i called many times in Voltas. Please extended comprehensive warranty of AC. I already buy extended warranty.

Details of AC:
Customer Name:-Manubhai Mevada
Registration No:- [protected]
Date of Purchase:- 8/10/2020
Model -4552528
Serial No. 4552528A19FC10289

please contact me:

Email : [protected]@gmail.com
contact number : +[protected]

I have purchased my voltas window ac in2021 but know i have to done my service...but the problem is i have lost my ac bill ...so give me the solution what should I do know?

AC not working properly last three months
I have complaints more than three times, but no responds from your said at this time

Volts AC Installed in CBI office Cochin not work in properly in last three months, complaints has registered more than three times telephonically, but responds from your said and technicians was not attend/support till this date

I purchased voltas beko refrigerator last year..i have complained that cooling is not sufficient to customer care...one person has been allotted for service...but he gives me a call
..but never attended home..i am completely fed up in calling them...still my refrigerator is under warranty...no one is attending me to check what's the problem with my refrigerator...please help me in this regard

I bought voltas 1.2 ton split AC in April 2016.
It was all working fine.
Suddenly in April 2021 when I called the team for maintenance they said there is problem in the coil of the outdoor unit and this is causing gas leakage and the AC wont cool enough. I want to know how can there be a problem in the outdoor unit coil when there is no human interference or physical handling..
Now if I want to repair its costing me around...

Toll free is not working . After we enter the language selection option correctly it says thats it Invalid option.
Totally useless

I have purchased Voltas 1.5 Ton Window AC from amazon.in on 16/05/2018 with 5 yrs. comprehensive extended warranty as a special offer going on that perticular time and this extended warranty was registered on voltas web site on 18/05/2018 and submitted successfully.
I have avail 2 free service and after that due to Covid pandemic no service was available and We didn't take any further services.
Now I registered my complaint regarding error notice on display and asking for my free service under extended warranty but your authorised service centre is asking for warranty proof which you are not provided although it's registered on your website which I confirmed from your customer care number.
Please help me to get my warranty card or confirmation through email so I can avail my free service.
Dr.P.Lal ([protected]@hotmail.com)

On 29th sep ui id[protected] account of -to voltas limited i had paid for amc for 2 split AC. this was initiated by one mr Arun [protected]. From that date no receipt of payment has been shared nor any technician visited to service the acs. i have been calling for over 2 times a day and ther is no response.

my contact no [protected]

I was charged 2200 rs for gas filling.filling done 30%.
I doubt I was charged more for gas filling.
Apart from that 750 rs for service and 210 rs for drain pipe replacement also given.

My water dispenser leaks from day 1...every 2-3 months there is a leakage and my room will be filled with water lots of problems from day 1 of buying it..service person comes and just tight the screws and goes..but nothing changes same problem persists..need a replace

Reference Air con complaint registration No: [protected] // Registered mob : [protected]
My Voltas 1.5 Ton A/c have been identified with a complaint recently and have been registered on 26/12/2021.
Basis Above Voltas service technician attended and advised to replace PCB of out door Unit and the same has been ordered. Kindly update the status.
FYG, Complaint registration form and Purchase bill copy attached here with.
Please note the subject A/c is used only max 15 days and 8 hours/day.
Request for urgent attention of the Voltas service technician with spare parts.

Remote not working

I purchase 1 Ton split Voltas AC from Tata Cliq on 1 Jan2022,
installation person on 7 Jan 2022, he told me that installation charges will be
5000/-, the basic installation charges is 999+18GST, then 4000 extra i have to pay, then Why is voltas charges 999+18 for Basic Charges? for
is it come kind of loot

We bought two ac around 7-8 months ago.. My husband tried call them n asked for servicing. Every time they said they will come but nobody ever appeared. We are not able do our ac servicing.

As recommended by the Voltas Executive we bought a stabilizer with the AC, however there is continuous problem in the AC. The customer care is pathetic, they talk rudely and shouts on the customer. They have changed my stabilizer one and compressor once, still the problem persists. Going with the brand name I bought this product but the service is pathetic and will not buy anything ever in future and will suggest everyone the same in my circle. PATHETIC PRODUCT AND SPECIALLY PATHETIC CUSTOMER SERVICE. My issue has not been resolved. I will file a consumer complaints.

A text message caught my attention a few days back mentioning that " Service has been done 90 days before"... Similar message I received on 16 November. No one was here to do the service of the product (AC) . Why am I receiving such messages?

Dear Sir/Madam,
I have purchased Voltas invertor Split AC in Apr 2018 from Chennai and now I have relocated to Vasco, Goa. I have observed the compressor oil leakage from my outdoor unit and registered my complain to customer care. I did not keep the copy of purchased bill as I was told by shop keeper that Voltas waranty can be claimed since all the product of voltas are registered online and by seeing the serial no of product voltas service center gets all the details and waranty can be covered anywhere in India. Now customer care represntatives are asking purchase bill which I m not having. Request send the suitable represntative and check the purchase date online to provide warantt support.
Regards

My water cooler has line coked from the discharge point, water gars accumulated in water tray