Voltas Complaints & Reviews

Address: CBI Complex, Kathrikadavu, Kaloor. PO., CBI office/ Pullepady Bridge

AC not working properly last three months
I have complaints more than three times, but no responds from your said at this time

Voltas customer support has been notified about the posted complaint.

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Address: CBI Complex, Kathrikadavu, Kaloor. PO., CBI office/ Pullepady Bridge

Website: [email protected]

Volts AC Installed in CBI office Cochin not work in properly in last three months, complaints has registered more than three times telephonically, but responds from your said and technicians was not attend/support till this date...

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I purchased voltas beko refrigerator last year..i have complained that cooling is not sufficient to customer care...one person has been allotted for service...but he gives me a call
..but never attended home..i am completely fed up in calling them...still my refrigerator is under warranty...no one is attending me to check what's the problem with my refrigerator...please help me in this regard

Voltas customer support has been notified about the posted complaint.

Mar 02, 2022

Updated by Byni Am residing in Karmanghat, Hyderabad

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Address: Pune

I bought voltas 1.2 ton split AC in April 2016.
It was all working fine.
Suddenly in April 2021 when I called the team for maintenance they said there is problem in the coil of the outdoor unit and this is causing gas leakage and the AC wont cool enough. I want to know how can there be a problem in the outdoor unit coil when there is no human interference or physical handling..
Now if I want to repair its costing me around...

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Address: Chennai

Toll free is not working . After we enter the language selection option correctly it says thats it Invalid option.
Totally useless

Apr 5, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2022

Voltas Customer Care's response Dear Customer,

We request you to elaborate more on your remarks along with complaint number or registered contact number so that we can assist you further.

Regards,
Voltas Online Team

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Address: Ambernath

I have purchased Voltas 1.5 Ton Window AC from amazon.in on 16/05/2018 with 5 yrs. comprehensive extended warranty as a special offer going on that perticular time and this extended warranty was registered on voltas web site on 18/05/2018 and submitted successfully.
I have avail 2 free service and after that due to Covid pandemic no service was available and We didn't take any further services.
Now I registered my complaint regarding error notice on display and asking for my free service under extended warranty but your authorised service centre is asking for warranty proof which you are not provided although it's registered on your website which I confirmed from your customer care number.
Please help me to get my warranty card or confirmation through email so I can avail my free service.
Dr.P.Lal ([protected]@hotmail.com)

Mar 2, 2022

Complaint marked as Resolved

Voltas service manager called me and promise to resolve my issue after confirmation of warranty details which is registered on voltas web site at the time of AC purchased. After confirmation I got the mail for activation of my 5yrs.comprehensive extended warranty.

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2022

Voltas Customer Care's response Dear Anita,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Verified Support

Mar 01, 2022

Voltas Customer Care's response Dear Anita,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Mar 02, 2022

Updated by Anita P. Sharma Complaint resolved.
Warranty activated by Voltas.
Thanks
Dr.P.Lal

Verified Support

Mar 03, 2022

Voltas Customer Care's response Dear Anita,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Address: ONO14A NNO18, ERIKARAI STREET - ADAMBAKKAM

On 29th sep ui id[protected] account of -to voltas limited i had paid for amc for 2 split AC. this was initiated by one mr Arun [protected]. From that date no receipt of payment has been shared nor any technician visited to service the acs. i have been calling for over 2 times a day and ther is no response.

my contact no [protected]

Apr 2, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2022

Voltas Customer Care's response Dear Customer(vggops),

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Mar 02, 2022

Voltas Customer Care's response Dear Customer(vggops),

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team

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I was charged 2200 rs for gas filling.filling done 30%.
I doubt I was charged more for gas filling.
Apart from that 750 rs for service and 210 rs for drain pipe replacement also given.

Voltas customer support has been notified about the posted complaint.

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My water dispenser leaks from day 1...every 2-3 months there is a leakage and my room will be filled with water lots of problems from day 1 of buying it..service person comes and just tight the screws and goes..but nothing changes same problem persists..need a replace

Mar 10, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2022

Voltas Customer Care's response Dear Customer(Ganapathy Lakshmanan),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Puthenveedu, Muhamma, Alappuzha, Kerala -688525

Reference Air con complaint registration No: [protected] // Registered mob : [protected]
My Voltas 1.5 Ton A/c have been identified with a complaint recently and have been registered on 26/12/2021.
Basis Above Voltas service technician attended and advised to replace PCB of out door Unit and the same has been ordered. Kindly update the status.
FYG, Complaint registration form and Purchase bill copy attached here with.
Please note the subject A/c is used only max 15 days and 8 hours/day.
Request for urgent attention of the Voltas service technician with spare parts.

Apr 8, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2022

Voltas Customer Care's response Dear Rajesh,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Jan 25, 2022

Updated by P V Rajesh Still awaiting for solutions for the above complaint.

Verified Support

Jan 27, 2022

Voltas Customer Care's response Dear Rajesh,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Voltas Online Team

Feb 14, 2022

Updated by P V Rajesh Still awaiting for solutions for the above complaint even after paying advance payment of Rs.5000/- on 01 Feb 2022...Looks like Voltas doesn't have any interest for rectification of faults and complaints

Verified Support

Mar 04, 2022

Voltas Customer Care's response Dear Rajesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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P

P V Rajesh

Feb 28, 2022

Still awaiting for solutions for the above complaint even after paying advance payment of Rs.5000/- on 01 Feb 2022...Looks like Voltas doesn't have any interest for rectification of faults and complaints

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Voltas Customer Care's response, Mar 1, 2022

Verified Support

Dear Rajesh,

Sorry for the delay. Please allow us some more time, we'll share relevant updates with you soon.

Regards,
Voltas Online Team

P

P V Rajesh

Mar 18, 2022

lease consider this as the Reminder 5 & Final Call
[protected][protected][protected][protected]
TO
CUSTOMER CARE
VOLTAS

REFER TO THE TELECONVERSATION LAST WEEK UNDERSTOOD THAT THE SPARE PART OF THE
SAME IS NOT AVAILABLE AND VOLTAS CAN'T REPLACE THE FAULTY SPARE.
HENCE I REQUEST TO CANCEL THE SPARE PART ORDERED AND REQUEST TO REIMBURSE
THE ADVANCE MONEY PAID. (Rs.5, 000/-).
I WILL LOOK FOR SOME 3RD PARTY TO REPAIR THE SAME
MANY THANKS FOR YOUR VALUABLE SERVICE

AWAITING

THANKS

Rajesh P V
[protected]

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Remote not working

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Address: Mira Road

I purchase 1 Ton split Voltas AC from Tata Cliq on 1 Jan2022,
installation person on 7 Jan 2022, he told me that installation charges will be
5000/-, the basic installation charges is 999+18GST, then 4000 extra i have to pay, then Why is voltas charges 999+18 for Basic Charges? for
is it come kind of loot

Feb 19, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2022

Voltas Customer Care's response Dear Customer(masrat-15),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Howrah Dasnagar, cti

We bought two ac around 7-8 months ago.. My husband tried call them n asked for servicing. Every time they said they will come but nobody ever appeared. We are not able do our ac servicing.

Voltas customer support has been notified about the posted complaint.

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Address: E-1, Dom's Park, Phase I, Behind St Thomas Church, Suyog Nagar, Stella Vasai West, 401202-Maharashtra

As recommended by the Voltas Executive we bought a stabilizer with the AC, however there is continuous problem in the AC. The customer care is pathetic, they talk rudely and shouts on the customer. They have changed my stabilizer one and compressor once, still the problem persists. Going with the brand name I bought this product but the service is pathetic and will not buy anything ever in future and will suggest everyone the same in my circle. PATHETIC PRODUCT AND SPECIALLY PATHETIC CUSTOMER SERVICE. My issue has not been resolved. I will file a consumer complaints.

Feb 5, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2022

Voltas Customer Care's response Dear Deepali,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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A text message caught my attention a few days back mentioning that " Service has been done 90 days before"... Similar message I received on 16 November. No one was here to do the service of the product (AC) . Why am I receiving such messages?

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Address: Vasco Da Gama, Goa

Dear Sir/Madam,
I have purchased Voltas invertor Split AC in Apr 2018 from Chennai and now I have relocated to Vasco, Goa. I have observed the compressor oil leakage from my outdoor unit and registered my complain to customer care. I did not keep the copy of purchased bill as I was told by shop keeper that Voltas waranty can be claimed since all the product of voltas are registered online and by seeing the serial no of product voltas service center gets all the details and waranty can be covered anywhere in India. Now customer care represntatives are asking purchase bill which I m not having. Request send the suitable represntative and check the purchase date online to provide warantt support.
Regards

Feb 4, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2021

Voltas Customer Care's response Dear Customer(vkrakesh),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Dec 17, 2021

Updated by vkrakesh The SR number registered witb service center is [protected].
Presently, I am residing in Vasco da Gama, Goa and PIN no of my area is 403711. My contact no is [protected] with alternate nonis [protected].
Request early resolution of my complain.
Regards
Rakesh

Verified Support

Dec 20, 2021

Voltas Customer Care's response Dear Customer(vkrakesh),

Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Dec 29, 2021

Voltas Customer Care's response Dear Customer(vkrakesh), ,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Address: 11 Vasundhara colony tonk road behind big bazaar jaiour

My water cooler has line coked from the discharge point, water gars accumulated in water tray

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Address: archana nivas edavannappar 9061462546 8547476140

Cooling issue refitting

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Address: kossapur , chennai

There's water leakage from the bottom of the machine, one of the nozzles isn't functioning.

Voltas Complaints & Reviews

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Voltas reviews & complaints page 33

AC Complaint

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AC Complaint

Refrigerator not working

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Split AC Outdoor unit coil and gas leakage problem.

Your Customer care Toll free 18605994555 does not work

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5 years Comprehensive warranty on AC

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Split ac -amc

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AC gas filling charges has no transparency

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Reference Air con complaint registration No: 21122603865 // Registered mob : 9995374246

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Remote

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Ac installation charges

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Servicing

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Split Air Conditioner

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AC

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Split inverter AC

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Water cooler

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Ac

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Voltas water dispenser

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Shutter not close

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