Voltas Complaints & Reviews

I have purchased Voltas Air Conditioner(1.5 Ton -5 star)_ on 08th july -2021, from New zone Computer Trade( Dwarka-Delhi) wide Bill no.NZ-2021/214, after purchase of 7 Days i have faced problem with my Air Conditioner -Water Leakage and electric shock, i have complained to customer care more times, one of the executive has come for repair but after repaired that faced same problem within 2 days, after continuously follow up with Voltas Customer care he is not responding my calls, please do the needful and Refund my amount or replace this Damage Air Conditioner.

Regards
Kuldeep
M: [protected]
Add: Rajokri, Delhi-110038

After service AC is not working properly even a month which shows that technicians are not doing their job properly. Due to which customer and company both suffered.

Water tank alarm turns on even if tank is full due to which pump stops

I purchase Voltas split AC on 07/06/2021 after 2 month I face water likege problem from indoor unit...when I complain technician come and see...after cheching he Sayed the inner part of ac was broken and I wiil be change and repair...but now I don't want to repair my ac...I want replacement or total refund...please do the same immediately..my contact nmbr is[protected]

My split ac is showing error EL OC Please solve this issue as soon as possible.

Thank you

Mo. [protected]

I have purchased a new voltas split AC 2 months before... But now there is noisy sound coming from the front end of the AC. It seems that there is a problem in fan blades which are not working properly... Kindly resolve the issue as soon as possible...

I had registered complain for window ac not cooling on 18/8/21. My complain number is [protected]. I got sms that technician will visit on 18th evening. But no one came nor did anyone call. I again called customer care on 19th. They gave me number of centre in my area to contact. The person who picked up the phone keeps saying I will send someone.. Till now no one has come. Very disappointed in the response. It would have been better if I had called a local technician. at least my problem would have been resolved immediately.

Complaint regarding non functioning Voltas AC was registered on 17.08.21. Request No [protected] assigned to Engg Bittu, Phn [protected]. Share 5570 if satisfied or 1557 i[censored]nsatisfied. For help call [protected]. - Voltas
Yesterday one technician visited and reported the issue of gas refill and assured to visit again, but till now no one has visited. In such hot days and at official premises, it is very difficult to live without AC. Voltas customer care service is pathetic. No resolution of complaint till now.

I had purchased one Voltas split ac I the year 2019 from sector 10 Noida. Now it's not cooling. On inspection, it's learnt that that split ac has developed problem in its compressor unit. Please got it checked. Mobile no [protected].

I called on Voltas free toll number [protected] check the non- functioning of my voltas ac. The person was sent on[protected] and as per his advice we got it refilled him. He took Rs 3500 saying that the bill with 3 months warranty will be sent through e mail. But so are no bill /warranty was sent to me. When I called the toll free number again yesterday there was incorteous response from them that I would receive the same though WhatsApp. When I contacted the person today he said that right then he preparing the bill.
But so far no bill or warranty was received by me.
Please, look into the matter and send me the bill with warranty as promised.

A V Ramana Murthy
[protected]

Dear Voltas team,

Issue is that we have purchased AC before 1 and half year. After service by the technical engineer AC not cooling properly. On 16 degree temperature it is like as 30 degree temperature. We have complaint many time. But no response by Voltas. Very cheap service and very cheap ac. Please don't buy this ac.

Thanks
Anuj Gupta
[protected]

My AC is not working properly. I have raised the complaint on the portal, engineers called me 4 times but nobody turn back and status changed to cancelled. I have tried to follow up with their email but there also no one responding. Not sure what kind of services you are providing and how managing the complaints but for sure my next AC would not be voltas as all.

Water dripping inside the room from Ac Vent.

After my first service done by the engineer it is not working properly.. lamp light issues..remote issues

I purchase new Voltas split A. C 1.5 ton. After 10 days my A. C not cooling properly. I complaint many times. One your service engineer came and said that gas issue gas is low next day the gas team and say gas is ok but it not properly install. Next day i got message that your complaint solve on phone. Then I complaint again one your service person came and again say that gas is low. I don't understand whats going on.

I Have written an order for cooling coil since 2 Aug 2021, which has not arrived yet, why your service is delayed and what can i do in this summer season?

Registered mobile no. [protected]

Your technicians have come two times and there is clear leakage in the compresser and the technician is not ready to accept
didnt expect this harassment . kindly rectify our complaint soon .

ac bill no.: 3453 dt. 12/6/2018
ac model no.: 183LZD

Hi Team
I raised complaint about the AC Colling on 3rd Aug 21 and got a call from Parvesh gupta ([protected] ), technician came and repair AC, but next day same issue occurred again, i asked technician to provide the receipt of payment he told to share but till now not shared, Address which was given also fake .

I am struggling to get support from Parvesh gupta from last 9days
he is very unprofessional and not picking the call . Technician also not picking the call . I am really disappoint with the level of service .
From last 9 days i am struggling to get issue resolved .

While i was calling on call center number [protected] then also not getting the satisfactory answer, even not sharing the detail of vendor who was assigned the ticket .
This is a big fraud and low level of service delivery
Worst experience ever faced even after paying full amount not getting the service by the vendor .

Never go for service from the parvesh gupta [protected], after getting payment he will not pick your call . and level of service is also very low .

We are facing pc 04 error and not colling so pls need support

Hi,

Last month on 5th i ordered a 320 litres chest freezer from your authorised showroom alpha Aircon vizag and it got delivered in next week. When we tried to use it, it didn't work. Your technician visited and confirmed that it’s faulty product.
Called your customer care for replacement, everyday they say it is been arranging. Not sure how many times i have called your customer care.
It’s almost one and half month i have ordered and i dont have the product to use.
Your customer care guys ask me to contact vizag area service manager and he never answered the call. Such a useless person he is and not sure how come such a repetitive company has recruited him.
This is highly disappointing and i really can’t express it. Probably this would be last order from Voltas.

And i really don’t know what to do and how many days i should be waiting for new freezer.