Voltas Complaints & Reviews

First of all my installation was delayed by 6 days where the technician refused to attend me for a long time and kept ignoring my calls. Later I sent a complaint regarding him for not attending my installation request. But later I was assigned the same technician for the installation. The AC Installation work got finally done by him and the he gave a word that there wouldn’t be any leakage. But it has started leaking and the AC has started throwing water inside the house. I again called the Service Centre to provide another technician for this problem. The new technician came and had to uproot the entire wooden pelmet work behind the AC and found that the work done by the previous installation technician was faulty because of which the wooden pelmet has become wet and the entire work of pelmet and the painting has to be redone. I’m attaching the quotation given by my interior designer to get the entire work done. I am not going to bear the charges of this repair work. Please get it refunded or else I might have to escalate the matter to a higher level. I’m sick and tired of this service given to me by the company. Looking forward to a prompt response.

I have purchased voltas ac on 6march 2021 . The person who came for installation was having no knowledge and has incorrectly installed it. After 1.5 month it started leaking from inner part of ac because of this my bed is getting wet.
I have complained regarding this and the repairing team arived at my end. They had just done tapping and told that installation was not done properly. Second day it again started leaking.

I again raised complaint and again same team came and they were so hardly pressing the ac because of which it has completely stopped cooling and they were so rude in talking.
I again complained regarding this and today installation team came and they brought the ac down and repaired it and again fitted . But now ac is not cooling at all. Team is present here and they are saying that we can't do anything. Why voltas is harassing customer.

SR No [protected] / My contact no +91 [protected]

I purchased 02 Voltas Window a/c in July 2017 and early 2018. In the initial start everything was fine and I was happy with my purchase. The very next season when the summers came, there was some leakage and needs to fix, refill the gas. Same thing happend in the following season. In just 3 seasons, one of the a/c is looking like 25 years old scrap (photos attached herewith).

Few days ago, we called Voltas CC to get it repair again. Two technicians came and told us that one of the a/c has leakage from 9 different points and also coils are damaged badly. They were advising us not to spend 2.5K on repair and give a/c to ragman (kabari).

I don't think Voltas is making a/c just for 3-4 season as my other a/c (purchased just after first one) is working fine. It looks like dealer (Alam Electronics, Abul Fazal Enclave, Jamia Nagar) sold me defected piece.

Shall I go to consume court or Voltas team will take any action on that?

Hello, i have lost my Voltas AC bill. And now my AC's Compressor is not working. Service agent is asking for bill. Please help me Voltas....

Exorbitant charges quoted for AC INSTALLATION in Kolkata

Hi,
I had purchased a split VOLTAS AC 1ton from tata cliq and the installation request has been raised automatically. As per the service request nos : [protected] and [protected] the local Voltas service team called me and came to my place for installation today. They have quoted a whooping total of around Rs 5, 600 including all services and parts required. When asked about the breakup, it was very clear that they are overcharging for every material which was not even required and added a service charge for each item.This is disgusting when you cheat your customers.
This is something that was not expected from Voltas. These people are just looting money in the name of service.Even the attitude of the person was not appreciable
at all.

I have two other split ac's installed in my flat of different brands and the total installation cost including accessories from the brand authorized partner never crossed Rs 2000. My flat is on the 1st floor.
I have asked them to refrain from installing the ac and wanted to connect with Voltas customer care. Calling the customer care also didn't help at all.
Please help me on this issue by providing a better service agency to cater my installation request. Or I have my own experienced service professional who can get the AC installed within Rs 1500 with the required accessories.

A resolution is expected asap.This is my first experience with Voltas and so far its poor.

SOUJYO SEN
[protected]

Request No [protected] assigned to Engg PARVEEN, Phn [protected]. Share 9448 if satisfied or 2944 i[censored]nsatisfied. For help call [protected]. - Voltas

Complaint still pending also not valuable response on phone call

I am trying to call in voltas from past 3 days for the service. They are not picking up the calls.

I have inverter AC of Voltas, it is not cooling

Dear Sir,
I have purchased a 1.5 MT AC from DIGITAL WORLD, 5-A, TAJ ROAD, SADAR BAZAR, AGRA UP. Sir, the AC has been dispatched by the agency tomorrow to our Address at 36 B FF, Parsvnath Panchvati, Taj Nagri Phase-2 Agra. Technicians installed the same but since it was a rejected AC so, it was not functioning. MY REQUEST IS TO GET THIS FAULTY AC REPLACED IMMEDIATELLY OTHERWISE I WILL GO TO CONSUMER FORUM. ADVISE YOUR AGENT TO DELIVER THE RIGHT THING. HE IS DEFAMING THE BRAND NAME OF VOLTAD. Regards G. P. Singh [protected]

I had purchased 20 acs.
5 of them are having cooling issue. Please get it fixed. ASAP

I have purchased the Voltas cooler on 19th May 2021 and with in 2 days issue started. Cooler leakage issue and insufficient cooling. I have raised an compliant and they said that cooling which is providing is that much. Now leakage issue started from tank and entire floor getting flooded. The service manager(Suresh Kumar [protected]) not responding any more.

Looking for refund and will buy in other manufacturer .

AC cooling is lower

We had purchased 20 ac from Volta’s.
5 of them having no cooling.
Please send someone.

Address - 601 KT - 9 Jaypee wish town noida sector 128.

Company name - kryc construct pvt ltd.
director Yash Raj jain.
[protected]

Name : Suman Pal
Client No : 235
Mobile No. : [protected]

I have purchased an 1ton volta split AC on 31 may 21. On installation of the same on 1 jun, I came to know that the piece is defected and at the same time i have contact the shop from where the AC has been purchased (M/S CHOUDHARY ELECTRONICS at NH Swankha more, Vijaypur). From the same date, I am contacting the same shop for replacement of AC and I am getting the same answer on daily basis that we will do something today. Is this the to treat your customers.

I had registered my complain on 7th April and when my problem was not resolved. Then I am come on this site and i've done all i could. I talked to "customer care, voltas service center of my city and Asm of voltas Manas Omar". they all are continues misleading me. whenever I call anyone of them they all are told me same words " Your are problem resolved tomorrow" or "Your are problem resolve in a few days" but till now at present day they all are says the same thing.

I just want the resolution of the problem, I totally disappointed of this worst customer support.

Ever since I have registered my such complaint all its parts have changed like " INDOOR, OUTDOOR PCB & COMPRESSER " but till now my Ac problem was not resolved .

I want to tell one more thing that I would registered my complain on 7th April that was automatically close without asking me. My problem resolve or not and after that they register my another complain on 15 may that is show in voltas website and also mention you both complaint numbers old one is - [protected] and the new one is - [protected] that one got on 17 may.

My Personal Information
My Name is Nikhil chauhan
Mobile No-[protected]
Address- Etawah road near singh petrol pump, Moh- Krishna nagar,
Landmark-Sai nath guest house
District-Mainpuri (UP)
Pincode-205001

Sir I am come on this site for regarding to my resolve problem. After all this I just want change my AC that sit. If they can't do that return me full cost ac.

Thank you

Water dispenser is not cooling

Dear sir,
I registered a complaint to repair my voltas 1.5 tone split ac. Your representative came to visit and told that condenser will be change then i gave them 350 rs service charge. But today they came with old condenser and told that it is sent by company. I paid service charge and they waste my 3 days and 350 rs.
Is it your service policies.

Product don’t work properly

I have purchased AC from the Great Eastern, Balasore, Odisha on 3rd May, 2021. After 4-5 days my AC was not cooling at all. When I contacted with the dealer, he told me to contact with Voltas service center. The service engineer came on 21st May and detected the problem and afterwards he has ordered a PCB. But till now I didn't receive the part. I want to replace the whole system with a new one. But the dealer is telling that this is not possible. So I am not satisfied with Voltas service center and the Great Eastern.