[Resolved]  Voltas — Bad service by voltas

Address:	New Delhi, Delhi, 110064
Website:	www.voltas.com

Hi sir,
Myself jitin sachdeva. I have purchased an air condition on17th april 2016 from sachdeva electronics jail road, hari nagar.. Model no-voltas wac 183 cy. As per the policy i will get 2 air condition service free of cost in one year. So i have called on customer care on of voltas on 12th august, 2016 and request for the air condition service to be arrange on 14th august, 2016. They agent has made the request and the request no is [protected]. But on 14 th august no one came for the service and nor i receive any call regarding the same. On 20th august, 2016 i called the customer care again to know the status the agent told me that the service person who are suppose to come called on 14 th august, 2016 but no one received the call on [protected]. So i reguested agent to arrange the request again for the service and i also requested that i need to talk to some senior she told me that her senior is busy on another call. And she also told me that i will be receiving the call within 4 hours. But till date i haven't received any call. Such a cheap service the voltas is providing. Its very difficult for me to call and raise the complaint again and again and do take the followups.. I am also sending attach to this mail the bill copy and the confirmation message from volas. Please find the attached files. Kindly see to this matter on urgent basis. It will be really a great help.
Regards
Jitin sachdeva
[protected], [protected]