Voltas Beko Complaints & Reviews

Bought Voltas Beko RBM365DXPCF 340 litre refrigerator on 15th July, 2022.
Dealer: Janta Home Solutions
Place : Bathinda
House address: 1054, Phase-3, Model Town, 151001
Sr. No. 8700000607201005430201
Price: 34000 INR

After powering up on 16th of July, 2022 it was giving electric shock from whereever we were touching. It's deadly for small kid in the house.
Not expected from new product on first switching itself.
Now it has been switched off and kept isolated. Wish Voltas to replace the same otherwise I may have to give it back to the dealer. I don't want to keep this in house as I have some bad experience with electric shock.
If company does not replace it then, just take it back. It's a free gift to voltas from my behalf.
After all it's a matter of life and death.

Contact mobile: [protected]

Hi Team, I registered my complaint on 3rd July for a washing machine which is under warranty & not working. Today is 16th July but no body turned up. I am following up on daily basis. Kindly help.

Complaint No - [protected]
Name - Ashok

I Complaint on 3rd July for a washing Machine. Following up on daily basis but no response. Kindly help.

Services Request No - [protected]

Thanks & Regards,
Ashok

The dryer section of my washing machine is not working, I lodged complaint about this on voltas Beko customer service. My complaint was registered. After 2-3 day I got a message from voltas that my complaint was cancel because the engineer visited my address and I failed to provide purchase proof. But in reality no engineer has reached to me. I tried again but no satisfactory response was shown.
My product is in warranty period, the company is liable to provide 2 year warranty

Dear sir I was given service request on 23 march I having all recording of my calls with ur service customer care number n now I want my service denying letter to complain in consumer forum bcos they were not giving responsible answer regarding my service request today I got 18000 loundry bill of my clothes during this breakdown of my washing machine

Bought new washing machine on[protected]. Getting error E4 since machine Bought. With or without load. Please help...

Hi Team

I have been facing problem from last 2 months with our Voltas beko side by side refrigerator which was purchased from Croma in September 2021.

After raising complaints, the technician came to repair the issue but another problem has arrived with the dispenser.

Request you to please look in the issue and let us know the process of return and refunded.
Please contact at [protected] (Harneek Singh)

Hi I'm a consumer of voltas beko refrigerator .The pcb board found default when checked by technician .So I need to change that default part of refrigerator.
But The technician worng charge to pay about this
So please solve my problem as soon as possible
Thanks

I have old parents at home and they need refrigerator food and cool water in this hot summer. I purchased a bottom mount, double door refrigerator in October 2020. The upper portion is not cooling and I lodge a complaint on 05.05.2022. After repeated reminders, one engineer turned up on 10.05.2022 and expressed the issue is due to reduction in gas levels and that he would be informing the office to send someone in 2 days. I continued calling the customer care ever since and yesterday, after I demanded for immediate service, another engineer called and said that the problem may not be gas levels and he would visit today, 17.05.2022 without fail. I waited until EOD and called him why he did not visit yet. He requested me to remind me tomorrow about the pending service. Are these acceptable service standards? Sweet talk, apologies, and false assurances by call center executives is adding salt to the wounds.

Spinner stopped working

Hi voltas
I bought your washing machine in November Abhi jab hum usmain kpda dho rhe h to water Leakes ho rha drain wale pipe se
Means kpde dhote dhote hi Pura pani slowly slowly Nikal jata h
That why need help
Drain button Are turn off
So pta nhi ku ye ho rha h
I m in dubai nobody at home who can contact you on phone
If you can help will be great
Let me know If you wants to know something

Sir, I have purchase a new Voltas double door refrigerator in 05.03.2021 which is not working properly ever after many time of complain to Voltas service centre although complain was attended yet still not functioning and cooling properly and at present has stopped working.
It is therefore requested that this defective piece may please be exchanged and fresh provided to satisfy the customer. May refrigerator was under warranty....

I have called and mailed customer care multiple times and when I have asked them to send a Technician. And they have provided his mobile number but the technician is busy and delaying everyday.

I am rakesh kumar my refrigerator is not cooling which is purchase with a warranty of 12 year at a date of 16/7/19.

Had purchased the dishwasher almost 1.5 years back... First few months it worked fine but post that 1/3 times, the utensils don't get cleaned or are left with white stains which cannot be used.. Didn't get solved even after servicing... Want to get it resolved asap

Hello..
It is brought to your notice that I bought a Voltas Beko fridge of 340 Liters from your Bajaj Electronics shop on 4th June'21 for Rs.33, 000/-.

The piece is on a two-year warranty. It was delivered to my residence on 5th June 2022, and your representative familiarized me with its settings and operations.

On 04th April 2022, it was observed that there was a cooling issue & water started dripping from the fridge continuously. Post which I reached on your Voltas Beko Customer Care number & explained the problem. Your technician came home & informed us that there is a PCB board issue & compressor is fine. He told me will place an order for the spare & will replace it in 3-4 days. No one turned up & again called up the customer care & gave the local service center number. When I called him he said it would take another 1 week. Now after escalating to Voltas Beko call center, they assured it will be closed by 14th Apr'22. After repeated follow ups the engineer came on 16th Apr'22 & told that there is a compressor issue. Now it's almost 2-3 weeks gone & now new timeline for compressor ordering & replacement.

I have tried reaching your service-staff/customer care for the past 1-2 week to 10 days with no response. I am not satisfied with the repairs undertaken. Since the piece is on warranty and the problem is persistent, I request you to replace it with a fully-serviceable one at the earliest.
emails sent to :, same old response we will get this request closed at the earliest.

My dishwasher is not working properly since one month. I complained it on customer care for 2-3 times. But no one is coming to check the machine. Sr no. provided by customer care is [protected]. Please look into the matter.

Dear sir/meadam
i was a costumer in voltas beko.I had purchased a voltas product and it has warrenty peroid, no one is taking care about it.So i request you to help to take apology letter from company along with signatures of the company incharge.

Thanking you
your's obidently
muddasani akhil
[protected]

Dear Team

When I bought the ac then the dealer didn't tell you to register it in wta now after that 4 service has been done then the engineer didn't even tell now when I am doing the completion of ac then how is it an out of warranty

Iam buying semi automatic washing machine. Before 6 month. But my machine dryar not working.