Voltas Beko — Refrigerator not cooling properly.

Purchased refrigerator of Voltas Beko make on with invoice dated 20.10.2020 from M/S Taneja Traders, Railway Road, Jwalapur, Haridwar, Uttarakhand. In the month of August the refrigerator started not cooling properly as a result the Foods and vegetables began to spoil. In this regard a complain was lodged on 26.08.2021. Since then many service engineers visited with no action. Ultimately on 26.09.2021 service Engineer replaced the fan of refrigerator and took the satisfaction code saying that now refrigerator is Ok. But the refrigerator never been in working condition. Still Foods and vegetables are being spoiled. M/S Taneja Traders is not at all interested in the complain, simply referring the complain to service engineer. Service Engineer Mr.Ashwin, mob.no.[protected] perhaps looking after our area is not picking up the mobile phone.

It is a matter of trust we purchase the product, but this kind of attitude is not expected at all.
Please look into the matter and help me.