Voltas Beko — Voltas Beko 6.5kg top load automatic washing machine

Address: Vijay sales, Vasai Road West, /Voltas Beko,

1.Firstly this machine is not fully automatic in as much as it does not select anything by itself. It completes a factory set operation, irrespective of its load. This was a mis-sale by the Vijay Sales Sales personnel as it was sold to me as "fully automatic machine" but it is semi-automatic.
2. initially we had seen that while the machine drew water, it stopped by itself and when restarted it completed the full cycle. this defect was rectified by changing water level sensor switch and water inlet valve.
3. Once the spinning is over you get an entangled bunch of clothes as if each one is tied to the other. today while we washed window curtains, we found all of them torn.
4. it is therefore requested that Vijay Sales, Vasai replace this machine.