[Resolved] Voltas — bought damaged and non working visi cooler

Afzal Mau

from Delhi, Delhi

Address:

Mau, Uttar Pradesh, 275101

Respected sir,

I would like to inform you that i bought a new visi cooler 320 ltr from abhinandan sales mau u. P. On 21st agust.
But i would like to inform you that cooler is out of work form very first minute of first day as its main door is not being closed properly.
2- upper fan is not running.
3- no cooling at all
No one is taking resposibilty nighter saler not servise center.
My rs. 30000/- went in garbage.

Please i woulk like to request you to replace ai or refund me.
Thanks

+1 photos

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Oct 16, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

Voltas Customer Care's response Dear Afzal,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Sep 14, 2018

Voltas Customer Care's response Dear Afzal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

sagarg11

from Delhi, Delhi

My Name is Saurabh Garg, my voltas AC is not working.

daddaji hospitals pvt ltd

from Gwalior, Madhya Pradesh

We have purchased 25 nos of 1.5 ton split ac of voltas and verry sorry to say that after sales service is very very poor and service people dose not care to listen the problem after complaints so many times
not worth to go for this brand