[Resolved] Voltas — Claimed money for free installation and misbehaviour

Baidyanath Adhya

from Kandi, West Bengal

Address:	713101
Website:	Voltas

I am a legal practitioner by profession and works at Burdwa court . i brought a split A C on 14.1.17 from Great Eastern, Burdwan, west bengal and at the time of purchasing the same I was assured of free installation. But at the time of actual installation, the person performed the work took a sum of Rs. 350/- for installation for outdoor part of the machine. one SMS has been sent to me that Rs.0 has been collected for installation though they took Rs. 350/- from me. on my query, the customer care of the Voltas Co. abused me with filthy languages.

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Mar 2, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2017

Voltas Customer Care's response Dear Baidyanath Adhya,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jan 30, 2017

Voltas Customer Care's response Dear Baidyanath Adhya,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team