[Resolved] Voltas — comfort solution, dwarka, new. delhi — service provider of m/s voltas ltd. | |||
My request no.: [protected] dated 10th april 2019. A based on the above a service boy from comfort solution, dwarka came to me on 12 th april and after checking said that the a/c needs refrigerant charging besides usual servicing and for that he has to take the unit to his work shop. The total expenses will be rs 2850 /-which includes refrigerant charging, servicing and transportation. He further said that in case the payment is made vide cheque then full amount check is to be given before taking up the work. A full amount check bearing no.417550 dated 12.04.2019 was handed over to him. It is regret to inform that till writing this complaint no one has turned up to take the a/c although he assured to send some by 0700 pm on 12th april itself. You are requested to look into the delay and resolve the issue so that my a/c is put on operation. Thanks. Was this information helpful? | |||
May 16, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 15, 2019 Voltas Customer Care's response Dear Devki, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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