[Resolved] Voltas — company not replacing damaged ac remote received with the new ac | |||
We bought voltas ac on 7th april, 2019 and the ac remote which came along with the packaging wasn't working. We were asked to call the customer care and file a complaint for it. The customer care executive didn't provide any complaint number and instead gave number of a technician who's reply was "why do you need a remote, use the ac without the remote by installing a mobile application". Later the executives came and took a copy of the bill saying we'll get a new remote within a week. It's been almost a month and our ac remote hasn't been replaced yet. Was this information helpful? | |||
Jun 7, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. | |||
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