[Resolved] Voltas — Complaining about my AC

Om644

Address:

KHURJA 203131

I have bought 2 voltas split ac of same model no - 183vdzv/dzu
In april 2019 (Last year). Due covid - 19 warranty period exceeded, in april 2020 but at that time in country lockdown happened. Due to serious disaster of covid-19 we are unable to call for servicing the ac (S). There is need to visit once atleast to slove the problem because till now we did not use our one free service of ac due to covid 19 & lockdown.
So now some major trouble occurs in the ac we request you please take up the matter. Because in june or july lockdown ocurred in our areas so we are unable to call the concern person, i request you to please provide our first free service.

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Aug 9, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2020

Voltas Customer Care's response Dear Customer,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further.

Regards,
Voltas Online Team

Verified Support

Sep 02, 2020

Voltas Customer Care's response Dear Customer,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team