[Resolved] Voltas — complaining about split ac service. | |||
I have purshased 2 split ac's for my home last year. I have 6 voltas ac's installed at 3 different locations in delhi. Last year i bought 2 new split ones for address a-3/12 mianwali nagar, rohtak road, new delhi-110087. I lodged a ac service request for the same split ac on 14 th march and then on 21st april. My request no. Is [protected] for 21st april. I am not sure for request no. Of 14th march. I clearly mentioned it in my calls that the service is for split ac. And since then no technician has visited my above mentioned address, instead they were visting my different address for ac service. And then aftr reaching different address they are promising me to transfer the service request to some other technician in my area.. I am going round in circles as a result my split ac free warranty has beeen lapsed. Now today customer care executive saying that you have registered request for window ac on 21sst april which is totally rubbish.. You can listen the voice recording logs on 21st april and on 14th march. And the advisers are also saying that i have to give rs 500 +gst for each service... Because of going round in circles my free warranty has been lapsed.. And now i have to pay 500.. This is such a poor service i have ever received.... Could you please help me what should i do now??.. I have 6 voltas ac's and being a customer for over 5 years.. I am receiving this service.. Please help me with solution and also revert me at the earliest.. Was this information helpful? | |||
Jun 10, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. | |||
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