[Resolved]  Voltas — complaining about the split ac repair.

I m from etah, utter pradesh. I bought a split ac at 9 april 2017 from best price agra and request online to install, but no one will attend till 15april and i call a local mechanic to install and get installed.ac was not cooling then i registered a complaint to correct then mechanic come and said that now company will not entertain the complaint because the outsider mechanic install it and if you want repair then charge will apply. Then i request him to take the charges and repair it then he checked the ac and said i will come again soon to correct it but he nor came. After that i registered 5-6 time complaint but no body attend and all time i got different msg. Then get repair by outsider. At 28 july the outsider unit of ac was damaged by monkey and i registered a complaint but nobody's is attending the complaint.
I request you to attend the complaint otherwise i have to go to consumer forum for solutions
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Sep 29, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Voltas Customer Care's response
Dear D Jaiswal,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Aug 26, 2017
Voltas Customer Care's response
Dear D Jaiswal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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