[Resolved]  Voltas — complaint about my ac not working properly.model 183 izi3

Address:

Lucknow, Lucknow, Uttar Pradesh, 226017

I purchased ac on 11 april 2019.ac is not working properly. Its remote and sensor are soo weak that it does not operate in a normal room. I made many complaints against this issue, but every time the technician visits and says that this model will operate like this only. After 5 to 6 times of operation of remote the ac gets on/off. Technician says that make an angle then it will operate. This model has defect it does not operate so easily. Why u purchased this model. U have to make adjustments soo the sensor can sense the remote. Although they changed my sensor and remote both but the problem is still the same. He makes excuses only on visit that u have to deal with this. We can't do anything. I don't know if the model has such an issue why they are not providing replacement of it. Or i can say that the technicians are not skilled enough to resolve the issue. It is model 183 izi3. I am very frustrated by technician visits every time and my problem remains the same. I am attaching pics of my ac. Kindly take an action in this regard. Thanks supriya