Voltas — Complaint Against Voltas for Supplying Faulty Window AC and Non-Resolution of Complaint

I purchased a Voltas Window Air Conditioner from Flipkart, which was delivered on 14 May 2026. The product was found to be faulty immediately after installation/use.

I raised a complaint with Voltas Customer Care on 19 May 2026, but despite repeated follow-ups, I have not received any proper support, resolution, technician visit, or replacement from the company.

Details are as below:

• Product: Voltas Window AC
• Purchase Platform: Flipkart
• Delivery Date: 14 May 2026
• Complaint Raised with Voltas: 19 May 2026
• Nature of Issue: Faulty product received / AC not functioning properly from the beginning
• Relief Requested: Immediate replacement/refund and resolution on priority

The delay and lack of response from Voltas are causing significant inconvenience and harassment. I request the concerned authority to intervene and direct the company to resolve the matter immediately.

Regards,
Sharad Kumar Sharma
[protected]