Voltas — complaint letter for product and poor service

Address:

W.no3 bhatawa dharmpur salempur Distt Deoria pin.no274509

Complaint letter for product and poor service
Dear

I would like to lodge a complaint regarding the poor product /service quality of volta's ac. (S) 1.5t. Sac183vs252 inverter cool. I am writing this letter to extreme displeasure at the faulty products and high cost of service by voltas. I have purchased this ac last year 11/07/2018 and i have done regular service and gas filling of my product but not able to understand how poor quality product volta's is manufacturing, that it has got problem just last year and now this time. Such a poor quality of voltasa/c.

I have lodged a complaint no [protected];[protected];[protected], at volta's care for low cooling, one engineer (Princ) has visited my home and diagnosed there is some low pressure of cooling gas. He is not able rectify the problem and transferred this case to another engineer after filling gas for next day visit. After many follow ups with mr. Shajid another engineer visited my home on next day.

Now here question arises that what is product quality and durability of volta's ac that its cooper cooling is started leakage just after few months of purchase. How can we trust such big brand for such poor quality quality of product. This is really disappointing

Need your prompt response on this. You can check product details in attached documents.

Deepak kumar verma

Phone no.[protected]