[Resolved] Voltas — complaint of inverter a/c

jubinaluvila

Address:

691531

I bought one inverter ac of voltas company from maliekal electronics, kottarakara, kollam (Dist), kerala in 2016 march.. After 6 months it was showing "e5" in the display and not cooling.. When i complained in the shop they came and repaired it after 2 months.. Again after 6 months same thing happened.. This time they repaired it after 3 months and they charged us 3000rs/-. Again the same complaint happened last week.. I dont know what happened with this new ac which is nearly 2 ys old.. I suspect the quality of this product is very poor... I am fed up with your technician and the above mentioned shop.. If you can resolve my issue.. Please do it...

Was this information helpful?

No (0)

Yes (0)

Dec 8, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

Voltas Customer Care's response Dear Customer(jubinaluvila),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Nov 07, 2017

Voltas Customer Care's response Dear Customer(jubinaluvila),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team