[Resolved] Voltas — complaint regarding non installation of ac

Rohit6323

from Delhi, Delhi

Address:

H NO 214 NEAR KAUSHIK MEDICAL STORE VILLAGE SAHIBABAD GHAZIAABD (U.P)201010, Ghaziabad, Uttar Pradesh, 201010

Dear Sir,
We have purchased Voltas 1.5 Ton split Ac from your Dealer on 05.02.2019 i have request for installation of said AC on 16.02.2019. Service request number is [protected]. your customer care executive assured me that technician com e today upto 14:00 Hrs. i am sorry to inform you that till time any body not turn up from your department. As per assurance of your customer care executivr i have taken leave from my office and i am continuously trying to contact your technician and till now he has not pick my phone . Please instruct to concerning Team to install My Ac at the earliest. so that I could utilise my leave.and my loss today Amt of Rs. 1500/-
Thanks & Regards
Rohit Kumar ( Advocate)
Mob No [protected]

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May 28, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Voltas Customer Care's response Dear Rohit,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 16, 2019

Voltas Customer Care's response Dear Rohit,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team