Voltas — complaint regarding voltas split AC not resolved even after about two months | |||
Bought new voltas split AC in April 2015. After about a month there was a noise and spark in outer cabinet. Lodged complaint with customer care 06th May 2015 and I was given complaint no [protected] dt 06.05.2015. No one attended till 12th June 2015. I have calling customer care time and again. Every time I was told that it would be attended within two days. On 09th June I spoke to Mr Phadke the branch head. On his initiative one technician attended on 12th June and informed that motor of the fan needs to be replaced and it may take 2-3 days to get the new motors. Till today (23rd June 2015) I am waiting. In between on 09th JuneI was given another complaint no [protected] dt 09.06.2015. Was this information helpful? | |||
|
Voltas customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
4395
Pending
134
Resolved
3042
View all 4395 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.
Regards,
Online Team
Voltas