[Resolved]  Voltas — complaint regarding voltas window ac 1 ton

Address:

United plaza, A4/104, Jilani park road, near winsome flora school, Shimla park, kausa, mumbra, Thane, Maharashtra, 400612

My window ac is giving error df and e2 on the display. I had complaint about the same and cc registered the complaint on 22nd and recieved sms mentioned below

Dear customer, request no [protected] appointment scheduled for[protected]. For assistance call our helpline [protected] (24x7).

Once, i received the call from technician named shahid on 22nd may, he said parts are not available and will come tomorrow. But till date nobody turned up to fix this issue. I called cc yesterday and they said gave the contact number of so e agency and asked me to call them but unfortunately the number was whole day switched off. Is this the kind of service u give to the people.

The unit is in warranty and it will get over next month. I want to get this issue fixed asap or else i can escalate this issue to higher management.

Note: i am unable to upload the pics as i am getting error file should be less then 2 mb.

My registered mobile number is [protected]. You can contact on the same or [protected].