[Resolved] Voltas — Cooler got faulty under warranty not resolved.

[email protected]

from Nalagarh, Himachal Pradesh

Jun 13, 2022

Address:

Adarsh colony , nalagarh,distt solan (H.P)

Dear
I am here after too much struggle with Voltas Himachal team(solan).
Last year I bought a Voltas cooler which still not complete even a year.
But in this season it stopped I raised a complaint in Voltas with my registered mobile number [protected] on dates 30/5/2022, but till now issue not resolved .
That time a technician came and said that there is a spare which will replaced .
But now no one even attending phone call.
I called up many times in customer care number but not got solution .
As now summer is going on and without cooler how we are surviving you can imagine.
Please look into resolve the issue.

Regards
Dinesh

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Jul 21, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Voltas Customer Care's response Dear Dinesh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jun 20, 2022

Voltas Customer Care's response Dear Dinesh,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team