[Resolved] Voltas — cooling problem for ac platinum 3 ac 1.5ton
R[email protected] on Apr 26, 2020
We have purchased an voltas split ac from vijay sales on[protected]
And having problem till now, installer didn't provide stand for motor/fan but they put it directly to window grill and due to vibration of motor/fan gas always leaks.
We have used occasionally filling gas and been changing many things every six months and spending 2500rs/6months.
Recently we have spent about 6500 rs to change the condenser and fin
But still having cooling issue.
We want to repair this from your service provider.
Please advise for the same.
Thanks and regards,
Complaint marked as Resolved May 30, 2020
[Apr 26, 2020] Voltas customer support has been notified about the posted complaint.
Verified SupportVoltas Customer Care's response Apr 27, 2020
Due to govt regulatory guidelines on COVID-19, we have suspended our call center services till 3rd May. Our field services are also likely to get impacted. We will try to resolve your issue once we resume our services from 4th May 2020.
Stay home and be safe.
Voltas Online Team
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