[Resolved]  Voltas — Dealer and Service issue

The Incident happens on March 08th 2021. I applied to A/C service via voltas service portal and technician received. Dealer interesting to fixing the price to customer by phone call (technician) to Dealer (owner). Voltas website initiated discount for Voltas customer. But dealer it's not acceptance for discount. Issue not fixed, however they make charges as RS 472, as informed for visiting charges. Also informed to the dealer, I register the complaint, hence as they informed no issues. @Voltas Please deal with valuable Service Centre Dealers.
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Aug 8, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2021
Voltas Customer Care's response
Dear Prabhu,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further.

Regards,
Voltas Online Team
Verified Support
Mar 19, 2021
Voltas Customer Care's response
Dear Prabhu,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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