Voltas — Defective AC sold by Voltas

Address:

Lucknow, Uttar Pradesh

I lodged below mentioned complain on 09.07.2015. You have acknowledged immediately but no further action has been taken from your side. Indoor unit and pipes has been taken away by service person on 09.07.2015 and not rectified and commissioned still today (at 2PM). Kindly let me know whether you are going to replace this defective AC or not. Name: Ashish Kumar Chakraborty City: lucknow Type of feedback: Your Feedback: Since I purchased the AC (Model 185PX) on 26/07/13 I am facing so many problems as enumerated below: 1. Defective display. 2.Crack is Indoor unit's cabinet. 3. Gas leakage. All the three complaints were attended after several chasing. Cabinet and display unit changed on 01.03.2014. After this no cooling was reported and gas filled on 05.04.2014. again no cooling reported on 21.06.2015. attended and gas filled (I paid Rs 1800+400) on 23.06.2015. Again no cooling reported on 05.07.2015. attended but couldn't rectified. the indoor unit and pipes has been taken away by service person on 09.07.2015. In view of the above it is very clear that you have sold me a defective AC which harassed me like anything. thus you are bound to either rectify the defect permanently free of cost (even I will not pay any carrying charges) or provide me a new AC of similar specification i.e., Split AC 1.5 ton. I think you will not make me bound to go to Consumer forum to settle the issue for paying me a hefty compensation. Please expedite your reply. Thanking you, Ashish Kumar Chakraborty RDSO(Mins. of Railways, Govt. of India), Lucknow. Contact No: [protected], [protected] E-Mail Address: [protected]@gmail.com