[Resolved] Voltas — defective ac unit installed | |
I have purchase VOLTAS AC from authorised dealer in BAREILLY. On the day of installation the AC was not working I requested the engineer to take back the AC to your store he denied for that. After repeated calling to the engineer was send after 10 days he took some part from AC and said the he will replace it but didn't came back.It is very tough to bare this hot weather without ac. The response of store owner is very very bad and spoke in very rude way.i want them to replace my AC as soon as possible as it has been one month since the day I purchased it till today.i think I have made I big mistake to buying VOLTAS AC its a pathetic condition and very bad response from store owner and company customer care response. Was this information helpful? | |
Aug 2, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 Voltas Customer Care's response Dear Shorabh, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |
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