Voltas — defective air conditioner rewari

Address:

123401

Dear Sir/Madam We bought an VOLTAS Air Conditioner in Aug 2017 from their dealer Yadav Enterprises, Distt-Rewari, Haryana 123401. First 3-4 months it was working good but after some time it started auto deep. For this problem we raise a complaint to service center they provided solution but it was for only 10 days. After the winter season in summer time Apr 2018 this AC was creating problem again then we contacted to customer service center and they provide the short term solution only. From Apr 2018 to Aug 2018, they repaired it around 10 times but they couldn't have fix this problem permanently. Now again this problem is coming and their customer service center is saying that your product is out of warranty now. Dear Sir It is very painful for us that we have paid whole amount to them and they supplied a defective product which couldn't have repaired by them. Why we should bear the repair cost from our pocket. Voltas just repair it to pass the warranty. It was totally intentionally by Voltas. Please help us. We will be very thankful to you.