Voltas — Delay in Compressor Replacement

Almost 40+ days has passed and still I have been waiting for my air condition to be serviced from Voltas service centre, the concerned person Mr. Rudradev Chattopadhyay and Mr. Subhash are extremely unresponsive and irresponsible towards my issue.In these 40 days I have called them numerous times and also send them back to back mails but all in vain. I have received dates after dates from them but no solution at all which is extremely frustrating. Below are the complete details:

Service Request No. [protected]
Complaint date: 27th March 2023
Complaint for: Compressor Problem.
Service Centre: Cool and Comfort
Address: 30/1/1, Baguihati, 3rd lane, Kolkata-700028
Email id- [protected]@gmail.com
Service Center Number: +91-[protected]

I request you to please take an immediate action on it.
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Dear Koyal,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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