My split inverter AC was showing error code "ER". Had called the mechanic after getting details from the internet. Md Arif / similar, mobile no [protected] had attended the call claiming to be Voltas employee. He tore open the electronic circuit and left with the same along with Rs 7000 on 21st May 2023. He was untraceable for next 2 days, surfaced today i.e. 24th May 2023 and could not solve the issue. He returned Rs 2000.00 and left with the balance Rs 5000.00 asking us to complain, without giving a receipt.
Voltas customer support is bad, these unscrupulous elements are adding to that.
Donot know if this AC will work again, will definitely not go for Voltas AC if the AC needs replacement. Was this information helpful? |
We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.
Regards,
Voltas Online Team