[Resolved]  Voltas — electronic

Address:Mahavir Enclave, Palam Dabri, New Delhi, New Delhi, Delhi, 110045

With due respect,
Its my humble request not to take voltas ac or any product of voltas, as due to the service which they provide is really pathetic & only on the term & condition which favor & only for the good sake of company which is as much as money to be looted from customers pocket, and mine incident is a better example to justify their process of handling their customer by saying its their policy which state only to charge money through visiting without any proper reason
As i have file a complain through customer care against sr no. [protected]
For the purpose of only to buy a ac air filter, apart from that there is no such other issue but still the customer care executive goes on trying to convening me that it is mandatory to visit the service guy & against that they are charging an unnecessary cost of rs 400/- which is of no mean, so this type of service they are providing which clearly shows that if the customer doesn't have any issue with ac but still he is bound to accept their terms & by these kind of terms & condition they are looting their customer. Because my concern is only to spread awareness that if we are buying voltas appliance then we are bound to accept their service even if we does not requires and have to pay the money to these giants.
So beware of these kinds of giants!!

Regards
Palwinder singh
[protected]
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Jun 19, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Voltas Customer Care's response
Dear Palwinder,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 18, 2019
Voltas Customer Care's response
Dear Palwinder,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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