[Resolved] Voltas — extended warranty certificate not received yet

[Resolved] Voltas — extended warranty certificate not received yet

R raveendra1 from Delhi, Delhi

Hi, i have purchased 1 ton window ac on 19/05/2018. From the sangam audio video, sector 18 noida, 201301 and complete all process to extend warranty. Also received sr no-[protected]. And message that extended warranty certificate has mailed, but not received any kind of mail yet for the same. Kindly check and do the needful asap. I have sent mail to [protected]@voltas.com and [protected]@voltas.com, but not received any mail yet for the same. Find below mentioned few more details for your ref- I am really very disappointed this types of customer service. Register mobile no-[protected] Product no-4011236c18dc02737 Sr no - [protected] Regards Raveendra shrivastava Was this information helpful? No (0) Yes (0)
Jun 8, 2018 Complaint marked as Resolved i have received certificate as i required. thanks Voltas customer support has been notified about the posted complaint. Verified Support May 25, 2018 Voltas Customer Care's response Dear Raveendra Shrivastava, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team May 27, 2018 Updated by raveendra1 i don`t know what you people are working. only you have to release warranty extended certificate . there is no any rocket science to check. if i will not received i will escalate to higher authority. Verified Support May 29, 2018 Voltas Customer Care's response Dear Raveendra Shrivastava, We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly. Regards, Voltas Online Team May 29, 2018 Updated by raveendra1 Hi Team, I have received mail for the same. and but certificate content in the mail body. there is no any certificate attachment. kindly check and confirm. will i received any proper certificate or only mail ? waiting for reply. Verified Support May 30, 2018 Voltas Customer Care's response Dear Raveendra Shrivastava, We are looking into this matter again and will get back to you soon. Regards, Voltas Online Team
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