[Resolved]  Voltas — faulty installation of 1.5 ton inverter ac

Address:

500082

This complaint is regarding my grievance with voltas 1.5 ton inverter ac i had purchased for my residence in hyderabad. Water is dripping from the ac and the technician had come for resolving my complaint, he said that the installation team has not done their work properly with this ac and he wanted me to lodge another complaint with the service centre about the same. Whenever i try reaching the consumer helpline to lodge a complaint, the junior associates say that this is not in our control and that they'll have to transfer this call to senior associates. Whenever the call is transferred, the senior associates put the call on hold for 5 minutes and then they never come back to the line and the line gets disconnected automatically.