[Resolved]  Voltas — Frequent gas leakage and poor and rude dealers

I bought my voltas ac 1.5 ton 3 star almost a year ago. Now it's warranty period going to expire in a week. Within few weeks of installation entire has leaked out. I complaint and after so many delays and several complaints gas was refilled. Again after 1 month gas again leaked out. Again i faced same hardships. And subsequently third time it leaked..

After that winter season appeared and we didn't used our ac. Then recently when we started using little cooling problem was there. And warranty was going to expire so we called for servicing. After service guy came he told more than 60% gas has been leaked.

Now my concern is if this condition continues i will end up paying more than 10k for gas refill every year bcoz of the defective piece delivered to me by voltas..

I genuinely request for the solution..
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Aug 6, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 20, 2020
Voltas Customer Care's response
Dear Customer(swayamsuraj),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further

Regards,
Voltas Online Team
May 24, 2020
Updated by swayamsuraj
Mob no [protected]
May 24, 2020
Updated by swayamsuraj
Contact me @[protected] as your email id is not visible to me. It's showing (protected)@gmail.com.

Already I had attached bill copy..

Call ASAP to avoid complaints in consumer forum..
Verified Support
Jun 03, 2020
Voltas Customer Care's response
Dear Customer(swayamsuraj),

We are unable to fetch your details.. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further

Regards,
Voltas Online Team
Verified Support
Jun 12, 2020
Voltas Customer Care's response
Dear Customer(swayamsuraj),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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